compusa is more then helpfull helping customers back up you software.
I just bought an HP dv 1432 us laptop, I love it, BUT
about 4 times so far (and I haven't used it that much yet, my desktop is my main machine) when i turn it on it doesn't fully boot. it goes to the hp background pic, but there is no toolbar at the bottom. cntrl alt del sometimes gets me something, it shows no CPU activity . . . a little fussing with hibernate will get it to go but that's almost a restart. it doers always work on restart.
SO . . . is this a minor problem easily fix, standard procedure, or should i RETURN it to compusa where I bought it new years' eve? (what a pain as all software is installed!) 30 days is running out! thanks - fj