I use Norton AntiVirus 2004 on WinXP Home. Just recently I started having a problem with LiveUpdate where it downloads an update called "Norton Antivirus/Product Updates" and appears to install it, except that it stops responding when the installation progress bar reaches the max. There are no error messages ("LUxxxx" or otherwise). I invariably have to use Task Manager to end LiveUpdate, at which point I get a dialog box that says I should run LiveUpdate again to install the update that failed.
This update is very small (approx. 64K) but the installation seems to take a long time before it stops. What's also odd is that other updates will download & install just fine, although I've learned to uncheck the stubborn "NAV" update first. For instance, I installed updates to my virus definitions last night and the process went flawlessly. Any thoughts? Is this a LiveUpdate problem, or NAV? Am I going to have to uninstall NAV and reinstall? I've spent a lot of time in the Symantec Knowledgebase without finding anything. Thanks in advance.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?