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Where can I get advanced support information about Norton AntiVirus?
Symantec has a searchable Knowledge Base ( http://www.symantec.com/techsupp/index.html) of known issues. Sample articles include:
As i wanted to update NAV the following errors occur. I updated my LiveUpdate.Still i am getting this error.
Windows 98 4.10.2222 A
LiveUpdate was not able to complete this update.
Please contact Technical Support and provide all information displayed on this screen.
For contact information, go to Help->Technical Support from your Symantec product.
The files below could not be updated by LiveUpdate:
File: C:\Program Files\Norton AntiVirus\CCIMSCAN.DL^
104048 Bytes 8/19/2002 22:22:58 v188.8.131.524.
File: C:\Program Files\Norton AntiVirus\DEFALERT.DL^
292472 Bytes 8/20/2002 0:49:26 v184.108.40.206.
File: C:\Program Files\Norton AntiVirus\NAVOPTS.DL^
783992 Bytes 8/20/2002 0:50:10 v220.127.116.11.