I have the Rio Cali 128mb and I have purchased some music off of both MusicMatch and Napster. Neither program recognizes that the cali is plugged in to the PC. Rio Music Manager sees it but will not put the purchased music on the player. If I burn the music to cd and then rip the songs off the cd to standard mp3 format they transfer fine. I have upgraded rio cali drivers and firmware on my machine.
according to the rio audio website and the musicmatch and napster websites the cali is compatible with both online music stores.
Any suggestions from anyone?

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