That's DRM (Digital Rights Management) protection, which limits what you can and cannot do with the song...an anti-piracy measure. Unfortunately DRM means you cannot convert the song into another format. In addition, the circumvention of DRM is illegal according to the DMCA (Digital Millenium Copyright Act) in the US and similar laws elsewhere, regardless of whether or not you purchased the music. Thus, there's little you can do here. It could be a problem on their end, but it could also be that your MP3 player is not compatible with Napster. Either way, your best bet would be to contact Napster and see if they can help you resolve the problem.
Good luck.
John
Hi,
I paid $.99 for every song that I bought on napster
and when I tried to play them on my wma/mp3 player
it would show up but it won't play.So I thought maybe
I would convert it to an mp3 file and try to reload the songs on my player again but napster put some kind of protection on the song. Is there a way to get these songs to mp3 format because after all I did pay
for them so I fell that I should be able to manipulate
them as long as they're mine.
Can anyone help?

Chowhound
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