Since it doesn't work and they don't offer support, return it for something else. I use routers as WAPs but a Wireless WAP is usually best if from the same maker of your router.
Bob
Hi Colleagues,
I just procured and installed Nanostation M5 wireless AP, but noticed that introducing this device into my network (LAN) brings it down, thereby denying users of internet services. Could there be a compatibility problem here? Please help me out.

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