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Nag Nag Nag

by Snapper6 / April 2, 2009 8:44 AM PDT

I have a slight(?) problem. I am running XP pro, and have a web site. one of the email addresses I have set up through the web page appears to have thrown a wierdie that is causing a problem. the email messages are forwarded to my main account with my service provider, so the problem account is not set up in my outlook express 6 accounts. Although it may have been as I needed to experiment when setting up.
I keep on getting a message saying that authentication is needed, and to check the settings of the email address. I think the problem may be on my computer, because it is not happening with my laptop. I have been through all the loops including removing and recreating the email address, which is actually working. any suggestions as to what the problem is and how to cure it, getting rid of this Nag will be welcome. (I have cleared saved passwords, and cleared cookies, and history.) I also run firefox for my browser.
Many thanks for any input. snapper6

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Tried Checking Those Settings Like This?
by Grif Thomas Forum moderator / April 2, 2009 9:14 AM PDT
In reply to: Nag Nag Nag

Most SMTP servers require authorization so try opening Outlook Express, click on "Tools" in the upper left, choose "Accounts', then click on the "Mail" tab.. Once there, click once on your account to highlight it, then click on "Properties".. On this OE6 setup, I click on the "Servers" tab, then in the "Outgoing Mail Server" section, after confirming the SMTP address is correct, I place a CHECK mark in the box which says: "My Server requires authentication". Click on Apply, then OK.

Hope this helps.


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Nag Nag Nag
by Snapper6 / April 2, 2009 5:46 PM PDT

Hi Grif, and thanks for your input. Been there done that! still no joy.
I have been working with computers since 1984, and have just moved into having and managing a web site for our business. its one of the five email accounts set up on the host that is the problem, the other four are all ok my guess is that somewhere inside the computer,(my desk top computer, this little barsteward is stuck and I can't work out where to get rid.
any further help from anyone will be appreciated.

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