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General discussion

Mystery problem gateway nv52 laptop

by Ycrem102 Aug 29, 2010 2:51PM PDT

Before i start with the problem i will give some specs. If anymore are needed just ask.

Gateway nv52
Running windows 7
320gb hd
amd athlon 64 x2
ATI card

To make it simple its basically bone stock gateway nv52 laptop out of the box besides the windows 7 upgrade i received free for buying it.

Anyway,
I closed the lid one night before bed, as normal, with it plugged into the wall.
I didn't touch it for a day, day and a half maybe, and when i went to use it again, I opened the lid, pressed the power button and nothing happened...

I noticed the battery was cold and usually when its plugged in it stays semi warm.

I looked online and tried a few suggestions
such as the tilting the screen all the way back then hitting the power button, or as i open the lid continuously press the button to find a 'sweet spot' should the connectors have broken that tell the laptop if the lid is closed or open, no luck with either method.

I took apart the casing around the power button the ensure the connection from the power button board to the pc was tight, it was.

Took the battery out and plugged it in, nothing.
When the battery is in, and its plugged in the battery light shows a 'blue' light. telling me the ac cord wouldnt be bad, its getting power from the outlet, or why would the light come on?

I basically cannot figure out what happened. Its hard to determine givin i wasnt near the computer at the time.

i was hoping someone here may have an answer...

I am not interested in sending it to gateway to have it looked at, nor am i interested in giving it to a shop. Both would cost money i cannot spare at the moment.
and NO i do not have any type of insurance on it and the warranty may or may not still be good (most likely not considering i took it apart).

Any thoughts??

Discussion is locked

31 - 60 of 33 Posts
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The NV52 hibernation
by docgerbil Nov 22, 2011 12:07PM PST

Just got the NV52 back from the repair guy. Apparently, there is a common Gateway problem. You cannot close the lid like you can with most laptops because the NV52 will prematurely go to sleep but not wake up because there is a problem with the latch and the machine cannot tell the difference when the lid is open vs. when the lid is closed.
My younger son showed me where the power option is and I changed it so nothing happens when the lid is closed.
Now, my question is: if I turn off the laptop with the setting changed so nothing happens when the lid is closed, will that prevent the machine from going into infinite hibernation? I am afraid to test it for fear of the machine not waking up. Does anyone have an opinion on what I can expect or should I just not risk it? I contacted the repair guy to see what he thinks but I do not want to chance it.

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Same problem---alternative solution
by bobbrooke Jun 6, 2013 2:26PM PDT

I discovered I had this came problem with my NV52 after closing the lid while it was still on. Afterwards, I couldn't boot up and nothing happened except that the power lights were on and blue. After reading this thread and trying some of the suggestions, except taking the computer apart and installing a new start button assembly, I was ready to give up. Then I remembered a similar problem I have with an older IBM 390X---actually several of them. When I tried to boot sometimes, the screen would freeze without booting up. I pulled out the AC cord from the computer and removed the battery. After several minutes, I replaced the battery and plugged in the computer and it booted up just fine.

So I did just that with my NV52. I figured what did I have to loose. After plugging the AC cord back in, it booted right up.

So before you start disassembling your computer and think it's the power button assembly and/or cable that's the problem, try this. It resets the computer. Essentially, it's a power problem. After booting up, I went into Control Power and went to the Power Options button where I changed the settings to make sure that each time I close the lid, the computer shuts down. And be sure to turn off the "sleep" mode.

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Gateway NV52 not waking from sleep mode
by pegaseus22 Jun 17, 2013 4:51AM PDT

I had the same problem of the gateway NV52 not coming out of sleep mode. After setting the power option to never sleep, I was fine as long as I did not shut the laptop off AND close the lid. It appeared to be a lid switch problem since I had to play with the lid in order to get it to boot. I tried all the suggest steps on this site and others with the exception of opening it up and checking out the power cable and connectors. I decided to uninstall the display driver and re-install and it worked. The laptop runs great!

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