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"Myspace" casuing security issue

Please help, I am not very literate in computer knowledge. My 17 yr old grandchild lives with me and is now chatting on "MySpace". I have virus protection on all 3 of my computers but on the laptop which she uses I am getting porno type popups ...even on very secure sites like my bank account. Please halp me

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Sharon, Check For Spyware

In reply to: "Myspace" casuing security issue

It may or may not be from "Myspace" but please download, install, update, then run ALL of the free spyware removal tools from the links below. Prior to running the scans, make sure to clean out all cookies and Temporary Internet Files using the Internet Option icon in the Control Panel.:

Ad-Aware

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Thanks for the help.

In reply to: Sharon, Check For Spyware

I have done a lot of the above things these past two days (some were costly) but I still have a virus or something else going on because my laptop is still doing some crazy things. One of the major ones is that for no reason suddenly 50 or so IE windows start cascading down really rapid and with the message that server can not be found. I did get rid of a lot of the popups. Would I be making a worse mess if I just basically started over from the recover cd?

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Sharon, It's Your Choice...

In reply to: Thanks for the help.

Which will be better for you? If you've got lots of important personal files such as documents, pictures, etc., then you'll need to make copies of them before using the REcovery CD's..

The Recovery CD's normally do a great job AS LONG AS you've got all the backups made.
________________________

Still, there are other ways to attack the problem..You can't just do "some" of the suggestions I made. Do them all..Viruses and spyware may take a lot of time to ferret out..(By the way, NONE of the items I suggested cost a penny.)

To check for viruses while in "normal" Windows, click on either or both of the links below and run the free virus scans they provide:

Housecall Online Scanner

Panda Online Scanner

You also haven't mentioned which antivirus program you have installed on the computer..Make sure it's completely up to date, then restart the computer into 'Safe Mode" and run full system scans with all the spyware removal tools I suggested earlier PLUS your own antivirus program.

How To Start In 'Safe Mode'
____________

It's all up to you...

Hope this helps.

Grif

Collapse -
Sharon, It's Your Choice...

In reply to: Thanks for the help.

Which will be better for you? If you've got lots of important personal files such as documents, pictures, etc., then you'll need to make copies of them before using the REcovery CD's..

The Recovery CD's normally do a great job AS LONG AS you've got all the backups made.
________________________

Still, there are other ways to attack the problem..You can't just do "some" of the suggestions I made. Do them all..Viruses and spyware may take a lot of time to ferret out..(By the way, NONE of the items I suggested cost a penny.)

To check for viruses while in "normal" Windows, click on either or both of the links below and run the free virus scans they provide:

Housecall Online Scanner

Panda Online Scanner

You also haven't mentioned which antivirus program you have installed on the computer..Make sure it's completely up to date, then restart the computer into 'Safe Mode" and run full system scans with all the spyware removal tools I suggested earlier PLUS your own antivirus program.

How To Start In 'Safe Mode'
____________

It's all up to you...

Hope this helps.

Grif

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