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General discussion

My WD 1.5TB HDD Conflicts with my Hp Pavillion dv5 Laptop

by whirlwinds22 Jan 29, 2010 8:31AM PST

I have a Hp Pavillion dv5 laptop running Vista. I bought a 1.5TB Western Digital external hard drive. I installed this a few weeks back. I noticed nearly 2 weeks ago that my laptop battery was behaving very erraticly, sometimes wouldnt charge, sometimes would decharge when plugged in & sometimes would go from 100% to 21% instantly. As i still am covered under warranty for laptop, i took it back to the shop. They fixed the issue by updating BIOS & completely wiping my hard drive. They said it wasn't normal behaviour for a stuffed battery. They thought at the time it was a software conflict. Now, today i have installed my external hard drive, first time since laptop lost everything & within minutes the battery is behaving erracticly again. Any ides on how to fix this issue without losing everything twice in 2 weeks???? HELP!

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7 Posts
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Let's say it is WD's software.
by r. proffitt Forum moderator Jan 29, 2010 8:36AM PST

Why use that?

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?
by whirlwinds22 Jan 29, 2010 8:38AM PST

Why use my external hard drive? - Because i have alot i need backed up & i store important information on it to take to other locations.

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Use the drive. Not the software.
by r. proffitt Forum moderator Jan 29, 2010 9:08AM PST

WD packed many drives with software for backup which is as you stated incompatible. Why not use the drive and not the WD software?

If you say it is the drive then I bet many drives would give this machine grief.

Bob

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PS. Backup= good. Store = bad.
by r. proffitt Forum moderator Jan 29, 2010 9:09AM PST

Many learn first hand these are not good places to store their only copies of files. This is not a WD exclusive issue.

"We only lose what we didn't backup."

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Unclear
by whirlwinds22 Jan 29, 2010 9:11AM PST

I'm sorry but your not being 100% clear. The WD HDD didn't come with any software. It's just plug n play

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Reviews.
by r. proffitt Forum moderator Jan 29, 2010 9:34AM PST
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Problem Fixed
by whirlwinds22 Feb 5, 2010 10:39AM PST

Just wanted to update the status on the external HDD problem.
I sent the HDD drive away to be looked at under warranty & it came back Faulty!
So it was making my battery behave erracticly!

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