TVs & Home Theaters forum

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My televison screen is totally white.

by jobber2thestars / May 3, 2007 12:58 PM PDT

Last night while watching television, the picture on my television faded to total white. Not static, white. I have checked the antena and gone through the trouble shooting section of the handbook. I still have sound, but there is just a total white picture. The television is a 2 in1, 19" LCD and DVD system. It was made by TruTech and I believe the model number in 08-09-1341. I apologive if any of the system information is incorrect, and I thank anyone who can help in advance.

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WHAT'S A TRU-TECH?
by Riverledge / May 3, 2007 1:09 PM PDT

SOUNDS LIKE AN OFF-OFF-BRAND.

GOOD LUCK.

River.

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Was that from Target?
by R. Proffitt Forum moderator / May 3, 2007 9:59 PM PDT

A friend got some off brand and for 20 bucks added Target's 3 year replacement policy. I was there and prodded him to do that. Yes, he has to keep the box, reciept and such but a small price for a good exchange policy.

Bob

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Yes
by jobber2thestars / May 4, 2007 1:41 AM PDT
In reply to: Was that from Target?

Yes, it was from Target. Surprisingly, they will not allow me to return it. They have some sort of policiy of not allowing returns after three months.

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The return is possible if ...
by R. Proffitt Forum moderator / May 4, 2007 2:20 AM PDT
In reply to: Yes

You bought their extended warranty. Otherwise you have to deal with the maker.

Bob

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This is what I would do
by intrepi / May 4, 2007 1:20 PM PDT

First, I'd check to make sure this unit was still getting a proper signal which it likely is. This sounds like a video preamp, amp or video output is causing the problem but it could also be your tuner. I would recommend you take it to a repair shop have them evaluate it as this really requires a technician to determine what has happend to the video signal and where it was lost, then why. It could be an IC or video processor. You can try to use a different video signal and see if it is being processed by a different input. If you are using cable tv, try hooking up a vcr with a S-video or RGB then set your monitor input to RGB or S-Video or whatever other input you might have. This is not a major fix or at least it shouldn't be cost wise.

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