Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

My system is not loading Win XP SP2

by goodenough--2008 Feb 8, 2009 8:23AM PST

My system is not loading OS Win XP SP2. I have a strange windows logo when I turn on my computer today. I have added pics.
http://g.imagehost.org/0939/1_9.jpg
http://g.imagehost.org/0456/2_8.jpg
http://g.imagehost.org/0365/3_3.jpg
http://g.imagehost.org/0160/4_9.jpg
http://g.imagehost.org/0961/7_10.jpg

after the loading, my computer loses signal and and then the screen goes blank.
http://g.imagehost.org/0808/9l.jpg
http://g.imagehost.org/0711/10L.jpg

i can only get in under safe mode , which is how i'm using it now. However I got unusual safe mode menu. I cannot even see the options, but I remember which one is for the safe mode with internet.
http://g.imagehost.org/0015/safe.jpg

I have scanned the virus, no virus found. Thank you

Discussion is locked

4 Posts

- Collapse + Expand Details

- Collapse -

No make and model.

by r. proffitt Former Forum moderator Feb 8, 2009 8:47AM PST

But if I ran into a machine like that, I'd replace the video card and try again.
Bob

- Collapse -

If You're In Safe Mode...

by Grif Thomas Former Forum moderator Feb 8, 2009 8:54AM PST

Then I'll guess that your graphics card took a dive. . First, if you can find an updated graphics driver for your computer, please try installing it from Safe Mode. .

In addition, if the step above doesn't help, from Safe Mode, you could access the 'Device Manager", then Uninstall the graphics card, listed under the "Display Adapters".. RIGHT click directly on the device listed under "Display Adapters", choose "Uninstall", then restart the computer.. Your graphics card should be re-recognized by Windows and installed with the current driver. That is, IF it's functional.

Then again, if nothing improves, you'll need to replace the graphics device.

Hope this helps.

Grif

- Collapse -

thanks for your reply.

by goodenough--2008 Feb 8, 2009 10:08AM PST

I tried your method. I can get back to the normal Windows Xp. however I installed the newest or the dell CD driver. I got the same problems again. anyway , thanks for your help

- Collapse -

(NT) Yep, Sounds Like A New Graphics Card Is In Order

by Grif Thomas Former Forum moderator Feb 10, 2009 7:49AM PST

Back to Windows Legacy OS forum