Video Cameras forum

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MY SONY CAMCORDER TRV-245E wont please.

by fastdon / October 26, 2006 4:02 AM PDT

I've hardly used my camcorder, but since i bought it, this is second time it has malfunctioned, the first time it was 3 months over the garauntee date, but sony repaired it as a goodwill gesture which i was very thankful for, but after a few months the same problem has arisen.

When i press the play or the start button on the camera, a flashing serial No C:31:23 apears in the view screen, i guess this means i have to send the camera into sony for repair, but a standard repair bill would cost me about

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have you contacted Sony and explained
by boya84 / October 26, 2006 8:49 AM PDT

this is the second tome this has happened to the same camera? I don't know how long ago the first time was - and I don't know what causes the issue to happen, or if you are the ony person having this same problem... but *maybe* they will be understanding once again... It couldn't hurt to ask...

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Thankyou boya84
by fastdon / October 27, 2006 12:55 AM PDT
In reply to: Have you seen this???

This is the first time i've looked on this website, thank you for you're quick response to my dilema with my camcorder, i have also e-mailed the bloke you mentioned, that might be interseted to here of sony product's that have been malfunctioning. will keep you posted how i get on when i contact sony, thanks once again for taking the time to answer to my thread. you're a star.Don

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You are very welcome -
by boya84 / October 27, 2006 6:48 AM PDT
In reply to: Thankyou boya84

I hope that link helps. I live in Northern California - and when I first went to the Sony (US) web site, I couldn't find your camera model number at which point I realized the "E" probably equated to UK. So I jumped over to the Sony UK site, searched for your camera model... and "Bob's you're uncle".

Let us know how this all works out. I really hope that "free repair" action has you covered.


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