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General discussion

My software can't be update

by xfreesoftsub Sep 3, 2010 5:36PM PDT

I'd been purchased the BASIC service for my product,but sometimes my software not be allow to update.
Besides,is there any differences in the limit of update among several mode of payment?

Discussion is locked

2 Posts

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Forum Feedback

by MarkFlax Forum moderator Sep 3, 2010 9:30PM PDT

This is the Forum Feedback forum, for forum feedback matters.

Try re-posting elsewhere eg Computer Help.

Don't forget to give full details

What is this "Basic service for your product"?
What do you mean, 'limit of update among several mode of payment"? Payment for what?
Your system specifications.

What is your question?

Mark

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Please clarify...

by Lee.Koo Sep 10, 2010 2:21AM PDT

It sounds like your question is in regards to CNET Upload.com?

If it is, have you tried contacting CNET Upload.com customer service team yet?

If not, please visit the Upload.com Help Center:
https://upload.cnet.com/4370-21_5-499-101.html

And if that doesn't help, you can go here to find more information and email the customer support if need be:
http://cnet-upload.custhelp.com/cgi-bin/cnet_upload.cfg/php/enduser/std_alp.php

If your issue is not regarding your publisher account, then please see the above advice from Mark.

Best regards,
-Lee