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Question

My Samsung TV monitor just shut off and won't turn back on

Aug 23, 2016 3:56AM PDT

I have a 40" Samsung model UE40D5520RKXXU, and I was watching TV yesterday when the monitor just shut off.

I tried turning it back on, and the light goes on, but nothing happens.

Has anyone else had this issue, or perhaps knows what might be the problem?

Thank you!

Discussion is locked

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Clarification Request
Did you try unplugging it?
Aug 23, 2016 10:05AM PDT

Unplug all HDMI and such connections, then unplug it from the mains (power.) Wait about 10 minutes and apply power. Try a menu button to see if it comes back.

There are no other user serviceable items so at that point you call Samsung and ask for estimates.

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Unplugging...
Aug 24, 2016 1:34AM PDT

I have definitely unplucked it from the mains, but haven't tried removing all other connections. Thank you for the suggestion!