Samsung forum

Alert

My Samsung S6 Edge keep dropping calls while talking....

by Hfboueri / January 11, 2016 4:17 AM PST

Am having trouble with calling people or receiving calls.
The call drops suddenly after a short time while talking.

Things I tried to fix the Problem:
-Used another Sim but still drops (not sim problem)
-Used my phone in Safe mode but still drops (not 3rd party App problem)
-Soft rest, Hard reset, wipe data ...etc, tried everything but still drop calls

Please help, I couldn't find any solution since 2 weeks
I bought my S6 edge a month ago

Discussion is locked
You are posting a reply to: My Samsung S6 Edge keep dropping calls while talking....
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: My Samsung S6 Edge keep dropping calls while talking....
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: dropping
by Kees_B Forum moderator / January 11, 2016 4:22 AM PST

You bought it a month ago, so still have 11 months of warranty. Use that.

Kees

Collapse -
Seriously?
by Hfboueri / January 11, 2016 4:31 AM PST
In reply to: Re: dropping

Thanks That was helpful ..........
No warranties where I live

Collapse -
That's sad to hear.
by R. Proffitt Forum moderator / January 11, 2016 7:56 AM PST
In reply to: Seriously?

It's a wonder folk buy such things without warranty of any kind.

But let me share my experience. I had drops but it was the carrier or more specific the towers or lack of towers in my area. I changed carriers and that meant a change in phone. All good now.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?