Samsung forum


My Samsung S6 Edge keep dropping calls while talking....

by Hfboueri / January 11, 2016 4:17 AM PST

Am having trouble with calling people or receiving calls.
The call drops suddenly after a short time while talking.

Things I tried to fix the Problem:
-Used another Sim but still drops (not sim problem)
-Used my phone in Safe mode but still drops (not 3rd party App problem)
-Soft rest, Hard reset, wipe data ...etc, tried everything but still drop calls

Please help, I couldn't find any solution since 2 weeks
I bought my S6 edge a month ago

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Re: dropping
by Kees_B Forum moderator / January 11, 2016 4:22 AM PST

You bought it a month ago, so still have 11 months of warranty. Use that.


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by Hfboueri / January 11, 2016 4:31 AM PST
In reply to: Re: dropping

Thanks That was helpful ..........
No warranties where I live

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That's sad to hear.
by R. Proffitt Forum moderator / January 11, 2016 7:56 AM PST
In reply to: Seriously?

It's a wonder folk buy such things without warranty of any kind.

But let me share my experience. I had drops but it was the carrier or more specific the towers or lack of towers in my area. I changed carriers and that meant a change in phone. All good now.

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