Laptops forum

Resolved Question

My samsung laptop has stopped scrolling

by supermeghna / October 9, 2011 12:27 AM PDT

My laptop has a touchpad with a scroll function along the side. A couple of days ago it stopped working. I have looked at some forum discussions for similar issues but cannot find any solutions/suggestions for a samsung laptop. I have the NP-QX410-S02U model.

supermeghna has chosen the best answer to their question. View answer
Discussion is locked
You are posting a reply to: My samsung laptop has stopped scrolling
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: My samsung laptop has stopped scrolling
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer chosen by supermeghna

Collapse -
by pgc3 / October 9, 2011 1:12 AM PDT

Does it scroll using and external mouse? Assume you have checked settings in control panel.

Collapse -
my samsung has stopped scrolling
by supermeghna / October 10, 2011 1:49 AM PDT
In reply to: Scrolling

yes- i had checked all control panel/mouse settings, rebooted, tried function+F12 (scroll lock/unclock) etc.
ended up calling samsung tech support- they helped my re-install the drivers for touchpad- seems like software can get corrupted at times by viruses (in spite of having good anti-virus programs).

Collapse -
buddy, press fn lock key
by faizanvahevaria / October 5, 2012 9:07 PM PDT

u may have pressed "Fn Lock" key,

it is near to f12 in my samsung laptop.

press it , scrolling will be started.........

if u want to ask something else then add me on facebook,

but please tell me thath u want thelp when u add me on fb

Collapse -
That scroll along the side is software based.
by R. Proffitt Forum moderator / October 10, 2011 3:26 AM PDT

At least it is not a hardware issue. I think it's the ELAN tab over in Control Panel, Mouse.

There are some that call such BLOATWARE and later learn it can be difficult to reinstall the pad software.

Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions


The most beautiful phone ever has one wildly annoying issue

The Samsung Galaxy S8's fast speeds and fantastic curved screen make it a top phone for 2017, but the annoying fingerprint reader could sour your experience.