Samsung forum

General discussion

My Samsung HLS6187WX/Xaa keeps shutting off

by shueber / July 21, 2010 9:33 PM PDT

I was getting an error message stating "check fan #2" I ordered and replaced that fan. Now when I put on the tv, it immediately shuts off. I can see the picture when it is on but the stand by and light both blink after it shuts off. Does this mean I now need a new light bulb or could it be something else?

Very Frustrated

Discussion is locked
You are posting a reply to: My Samsung HLS6187WX/Xaa keeps shutting off
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: My Samsung HLS6187WX/Xaa keeps shutting off
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
My Samsung HLS6187WX/Xaa keeps shutting off
by Samsung_HD_Tech Samsung staff / July 22, 2010 7:24 AM PDT


The lamp itself is probably still okay. There are two possible remedies that you can try before a technician's call is necessary.

1. Check to make sure that the fan is installed correctly, and that the blue-hinge kill-switch on the lamp door is able to move freely.

2. (After unplugging the unit) Reseat the lamp by pulling it out and pushing it back in. Sometimes if a unit is moved around, you'll want to make sure that it's securely in place. Unscrewing the lamp from the housing, pulling it out, and pushing it firmly back in and reattach it. Plug the TV back in and see if it's able to start.

If not, it may require service.


Collapse -
My Samsung HLS6187WX/Xaa keeps shutting off
by shueber / July 22, 2010 8:13 AM PDT

Thanks for getting back to me. I had to remove the lamp in order to replace fan #2 so in a sence it was reset. I did go back after your replay to make sure the fans were working and I once again removed the lamp and could feel the fan so it is working as well as the other one. I also reset the lamp again, just in case and it still immediately shuts off with the lamp light flashing in the front. Any other suggestions?

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

The Samsung RF23M8090SG

One of the best French door fridges we've tested

A good-looking fridge with useful features like an auto-filling water pitcher and a temperature-adjustable "FlexZone" drawer. It was a near-flawless performer in our cooling tests.