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Resolved Question

My Printer will not print come hell or high water

Sep 8, 2011 3:01AM PDT

My Vista pooped and is in the landfill now so i took out my old Dimension 4400.XP. Took a bit to get back to XP but it is fine for now as I have windows 7 on my lap top. I loved XP anyway however my HP Deskjet F4280 installed but will not print. I followed the help from them and did all they asked me to do to no avail. When I take out my ancient XP laptop and plug that in it will print. This is annoying and i can not at this moment purchase a new computer.I took the c/d and re installed NOTHING. Told me it installed prperly Anybody have any suggestions?
Thank you anita

Discussion is locked

schissing has chosen the best answer to their question. View answer
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Clarification Request
my printer does not work
Sep 8, 2011 8:32AM PDT

Thankyou but you did not read this right. Windows 7 laptop woks with printer, XP laptop works wth printer it is the XP desk top that does not
Thank you

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You're right.
Sep 8, 2011 8:35AM PDT

I see maybe 3 machines and the clue is the fresh XP install.

The most common problem on a new XP install is the drivers and updates. I can't tell if the dell driver CD was used.
Bob

Best Answer

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Link, comments.
Sep 8, 2011 3:30AM PDT

1. The printer has only USB.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01371175&tmp_track_link=ot_faqs/top_issues/en_us/c01371175/loc:2&cc=us&dlc=en&lc=en&product=3390949

2. XP and Windws 7 are on the list.

3. However since XP works and Windows 7 does not, that's where we focus.

There is a Windows 7 driver on that spec sheet so lets' see if there is a driver for that. Yes I see 32 and 64 bit drivers at http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3390949&

However I read you used the CD and there is a big chance the CD is out of date. Version:13.1.0,

Also the new PC may not have all the drivers. Since there is so little told about the Windows 7 machine, you'll have to ask it's maker for help.
Bob