Disconnect your printer.
Un-install your printer.
Restart your computer.
Download the latest drivers for your printer from here.
Install the drivers. You'll be prompted when to connect the printer(powered on)
I have windows vista home premium 32 bit. I had to manually install the driver from the printer program in control panle. After that I went into word and test printed and it would not work the print icon said "error printing."
The print spooler is on, as well as the print option in windows features.