Computer Help forum

Question

My PC is stuck at BIOS

by Nickra1 / July 16, 2017 8:02 AM PDT

Hello, so I have been playing games today like every other day when I accidentely turned off one of the fans off. When I say ‘turned off one of them’, I mean this: I have 2 little switches on the top of my pc case which are used for switching fan 1 or 2 off/on. So, in the second that happened my PC restarted and when I tried to turn it back on, it just got stuck on Bios and wont exit it. Anyone have any idea?
PS, I tried plugging all the devices like mouse, etc.. off but it still wont let me get out of it. PC is i7, I’ll give other info if needed.

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Clarification Request
Tell more. How does one turn off fans?
by R. Proffitt Forum moderator / July 16, 2017 10:59 AM PDT
In reply to: My PC is stuck at BIOS

I can't guess how one does that as all the good PCs we own do not allow the user to control the fans.

Why? Because that's a great way to burn out parts. The fans are temp controlled so they slow or speed up as needed. Your story and misspellings have me worried that you are not sharing the full story.

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(NT) The PC case has two little switches on the top of it
by Nickra1 / July 16, 2017 4:29 PM PDT
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Time to talk to the PC maker
by R. Proffitt Forum moderator / July 16, 2017 4:32 PM PDT

About correcting what looks to be a fatal design error.

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The PC case has two little switches on the top
by Nickra1 / July 16, 2017 4:33 PM PDT

Sorry for bad spelling, I am writing over the phone. I’d like to share the photos of the PC case with you so you could actually see how it looks like. Basically, there are two fans and so two switches, under each of them, there is HIGH-LOW-OFF written and FAN1/FAN2. When I turn them both of PC wont boot up at all.. So I guess there might be some config that was set to request them both on HIGH in order to start up PC..

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To share images...
by Dafydd Forum moderator / July 16, 2017 4:45 PM PDT

Use Dropbox Imgur or similar.
Dafydd.

All Answers

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Answer
In some situations
by R. Proffitt Forum moderator / July 16, 2017 8:33 AM PDT
In reply to: My PC is stuck at BIOS

Turning off a PC can corrupt the BIOS settings or even the HDD. You are now into the old PC repair cycle.

Try EASY FIRST. Unplug all USB devices, be sure there is no card in the SD Card or other slots and see if you can get to the BIOS SETUP SCREEN to see what it says for date/time, settings and if it sees the HDD.

As a PC repair tech (you are one now) you work that and if no boot look to trying other boot CD/DVD/USB boot sticks and discs.

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Still can’t do anythinf
by Nickra1 / July 16, 2017 10:46 AM PDT
In reply to: In some situations

I tried unplugging everything and the problem stays the same. For date and time, it shows the current time and a date so I guess that’s okay. HDD is supposed to be seen in boot if I am not wrong and I don’t see it actually. Have you got any other idea..?

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Since the BIOS screen does not show a HDD
by R. Proffitt Forum moderator / July 16, 2017 10:53 AM PDT

You (as a tech) need to tackle that issue. Check the power and data cables are connected at both ends (be sure power is off to the PC!) and then try the HDD on another PC or another SATA port. A dead HDD is not uncommon in PCs.

I always boot from my collection of CD/DVD/USB sticks and discs to see if the machine is working and what I can see there guides me to what next.

Read my old advice at http://tips.oncomputers.info/archives2004/0401/2004-Jan-11.htm

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Stuck
by Bob__B / July 17, 2017 7:30 AM PDT

Do you have some sort of fan controller module in this machine?

If so unplug the input power to the module.

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