Sorry to hear you are having troubles resetting your password.
When you rest your password, where are you doing it from? Is it from your CNET profile page here? http://www.cnet.com/profiles/battlescarze/account-information/
Or are you using the "Forgot password" method when attempting to log in?
Please let me know so I can investigate the problem you are experiencing.
Thanks in advance for your help.
Brutal, cannot find who needs to be contacted for issue with password reset? I try to reset, I get an error and says to contact CNET.