My OS freezes occasionally

What I meant was that my computer freezes from time to time and I don't know what exactly is causing it. I found a solutions list in this website https://www.drivereasy.com/knowledge/solved-windows-10-freezes-locks-up-randomly-easily/ but none of the solutions worked for me, there is another one https://www.easeus.com/todo-backup-resource/fix-windows-10-freezing-randomly.html and the solutions were mostly the same except for the final one which is to do a system restore and figure out what is causing the freezing or at the very least figure out if it's being caused by anything related to my computer.

However, before I try that option I wanted to know the opinion of someone else whos a little more tech-savvy than me and see if there may be an issue with my modem instead (I know modems may be subjected to issues that cause situations eerily similar to mines). And I suspected this because I had received a new modem/router not too long ago, and before then I've never had an issue with my computer freezing.

Thanks for your input and here are my results from the websites you posted.

https://www.userbenchmark.com/UserRun/12125254

here you go
http://speccy.piriform.com/results/XJ1PPRUr2TbnKr08xzEbbxZ

Hope this helps

But without the Speccy report I can't check other areas. I've never encountered a situation where a broadband modem or router that we connect to causes a PC to corrupt.

Even the rare to encounter issue noted at https://lifehacker.com/how-to-protect-your-router-from-the-latest-malware-atta-1826280946 is ... rare.

Thank you for the advice, I'll be sure to try it and update you soon.

These issues could be caused by malware or some bad hardware. But my approach is when the story is above is to start with calling the hardware OK with a PSU check for specs, read the Web Speccy and see what we can do before leaning to hardware issues.

In this case there are a few areas to clean up before we think it's a hardware issue. But an OS that corrupts and needs system restore can be malware. Or that Drivereasy app.

I put the driver updater views out here with a link to Howtogeek and that leaves one last thing. Malware. Here's Grif and a list of free scanners we use to see if that's in play. These scans are still needed after the owner reinstalls the OS and apps because those apps could have installed malware.

Here's Grif's link and none require payment. Read http://www.cnet.com/forums/discussions/how-to-remove-pup-option-603542/#post-f742c795-5881-433b-a29b-6d758efe5cd3