Maybe you can get some help via the Support button here:
http://www.goodmans.co.uk/productdetails.aspx?pid=GMP34G5&language=en-GB
From the look of it, it's a bog standard piece of SigmaTel chipped, Chinese made cr*p -- horrid to use and not always reliable.
I have several SigmaHell players and their best feature is that they're small enough to drop without noticing it and cheap enough that you don't care.
my mp3 cannot be read by my laptop anymore. Prior to this time it was working well all of a sudden it developed this fault, what can i do about it? The tracks in it are still playing well though. Its a goodman mp3 with this nos written in the battery compartment. GMP34G5G00398301573

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