Windows Legacy OS forum

General discussion

My mouse freezes once in a while for no reason at all.

by felix--2008 / November 1, 2005 4:14 AM PST

My system: AMD Athlon64 3500+ 'Venice core'
Asus A8N-E ASthlon FX Motherboard
Windows XP Home (2)

Discussion is locked
You are posting a reply to: My mouse freezes once in a while for no reason at all.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: My mouse freezes once in a while for no reason at all.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
mouse model?
by linkit / November 1, 2005 4:41 AM PST

Funny, you forgot to tell us the model name of the mouse. Happy
Connects via: PS/2, USB, wireless, old-school serial?

In general, I would download and install the latest driver from the mouse mfg (or computer mfg if you got it from a place like Dell, HP, etc.).

Collapse -
What mouse, and for how long?
by Rob10 / November 1, 2005 9:47 PM PST

I have one of the first Microsoft Wireless Optical Mouse Explorers and part of its "powersaving" feature is to go to sleep if I don't move it for a length of time. Sometimes it's difficult to get it to "wake up", and I have to sweep it back and forth to get it to function again. Does yours unfreeze if you jerk it around for a second, or does it stay frozen?

Collapse -
Is it just the mouse?
by Steven Haninger / November 1, 2005 10:11 PM PST

Does the system work through the keyboard? What happens if you do Ctrl-Alt-Del? How do you recover from this. The reason for asking is that it would be good to know if you are experiencing a screen or system lock up that just happens to be caused when you move the mouse around. You might check your event log for clues and post these. There are mouse related buffer errors that can occur.

Collapse -
I have a similar effect
by Themisive / November 1, 2005 10:16 PM PST
In reply to: Is it just the mouse?

My mouse is a Labtec Optical, connecting via the PS/2 port, though it is USB connectible. I have the latest drivers for the mouse, and have downloaded the VIA Hyperion drivers - I use a VIA chipset. However, every so often the cursor seems to freeze in place for a few seconds, then starts to work OK again.

Collapse -
The freeze that thaws. A fix I use.
by R. Proffitt Forum moderator / November 1, 2005 10:20 PM PST

This and other Windows versions will do exactly this in a very repeatable scenario. Here it is: A file or printer share is offline.

For fileshares, just right click on the My Network Places or Neighborhood desktop icon and select Disconnect Network Drive. Disconnect them all until you resolve the issue. The same for printers.

The next reason I run into is SPYWARE. Try EWIDO from It's free and I toss out what it finds.


Collapse -
Tried out the answer
by Themisive / November 2, 2005 12:52 AM PST

Here goes Bob, I've tried out your suggestion and used Ewido, there were 27 instances of Malware it found, and all have been deleted. The file/print sharing does not apply since I am not on a network.

Most of the problems seem to have been resolved tough there are still some tiny freezes that do occur.

I am just wondering though, whilst I was waiting for Ewido to finish it's scan, I had a look at my mousemat, and boy-o-boy did it need cleaning! I did that and hopefully it should work ok now.

Collapse -
Re: Tried out the answer
by Themisive / November 7, 2005 6:25 PM PST
In reply to: Tried out the answer

It worked for a while, now the problem is back worse than ever.

I have up-to-date drivers for the mouse - it's a Labtec optical mouse, and up-to-date Hyperion Drivers for the Via chipset.

I don't know whether this is any help, but here goes, I was playing the original Dungeon Seige or Return To Castle Wolfenstein when it showed up, it either sticks or the ground seems to dissapear and a sign appears ''Gathering Exception Data - This could take a few minutes'', at this point the game stops. I have also loaded the latest catalyst drivers for my ATI card.

Although it originally showed up in the games mentioned above, it also occurs with increasing frequency when I'm using other programmes, such as MS Office XP Excel and MS Office XP Word, it also appears when I use either of my two e-mail clients, MS Office XP Outlook or even XP's Outlook Express.

All my system specs and some other data is already on my profile.

Collapse -
I found the problem
by Themisive / November 17, 2005 12:10 AM PST

It appears that the Labtec Mouse I was using was on it's last legs (so to speak).

This was confirmed in no uncertain fashion when the thing just failed completely, I could use the shortcut keys to turn or to complete other tasks, but the mouse just failed to completely respond!

Fortunately there was another, nearly new mouse to hand, and as I speak the replacement mouse is in use.

I know that it does work as I have had up to 5 programmes running simultaneously whilst using it, and there has not been a hint of slowdown.

Many thanks for your help, I did install Ewido, and it is extremely useful, so much so that have a licence for it and am keeping up-to-date.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.