Windows Vista forum

General discussion

My media player wont rip any cd. it says a codac is missing.

by doc_holliday420 / June 4, 2008 6:30 AM PDT

i also cant install and reinstall. anotherthing how do i have an online chat with microsoft. those pinheads made that site almost imposible to use.

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Tried a 'Real' Burning Software?
by Grif Thomas Forum moderator / June 4, 2008 9:21 AM PDT

Media player burners are not the best tools for the job.. Something such as Roxio or Nero, or the free tool below is the way to go:


And what can't you install/uninstall? Are you referring to your media player or does nothing install? Have you tried disabling User Account Control? (Open the Control Panel, double click on "User Accounts', then UNCHECK the box for User Account Control under your account name.)

Hope this helps and let us know more.


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by R. Proffitt Forum moderator / June 4, 2008 9:21 AM PDT

There is too little for me to use from your post to offer a fix. I'll share I use CDEX instead.

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I second CDEX, and...
by John.Wilkinson / June 4, 2008 11:46 PM PDT
In reply to: Sorry.

For Microsoft support you can click here. Just note that it must be a retail (not preinstalled or OEM) version of Vista and each product key only receives two support requests before you have to pay, so you may want to hold off on this one.


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What version of Vista are you running...

There are several free codec's available from various websites. Grante WMP should already have the necessary ones integrated into the application.

1) What version of Vista are you running?
2) What version of WMP are you running 10 or 11?
3) Have you tried uninstalling and reinstalling WMP?

I know there are several limitations in Windows Vista Basic, one being that you are unable to watch DVD's with WMP. The reason being is that the codec's are not included. If you have another 3rd party burning software then most likley you are able to view DVD's with WMP.

Codec's can be found for download at:

Also, here is a KB artical that pertains to your question:

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