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My Laptop Won't Connect To My Wireless Internet!!!

by MILTOSH2 / October 24, 2010 6:20 AM PDT

Computer Make: Dell Inspiron 1520
Network Card: 802.11g
Router: Netgear CG2001D

My laptop can pick up other wireless networks but will not pick mine, it won't even show. The other laptops in my house can pick up the wireless and connect with no problem. If I use an ethernet cable I can connect no problem but I want to know why I can't find my wireless.

I ran command script and these were my results. Any significance?


Physical Address Transport Name
=================== ================================

GU-HO-FU-SY-HO-GO Media disconnected

HI-HO-GO-HO-HI-JO Media disconnected
(MAC Address FAKE!!!)

Also I accessed my router settings through the ethernet and found out I was not on the connected wireless devices. Again, is that of any significance? I managed to manually put in my MAC address but even after I press apply it shows only on the allowed access list and not on the connected wireless devices list where all the other laptops that are working fine are listed. Again is that of any significance. I tried phoning my network provider and all they say is the problem is my laptop when clearly their knowledge of the situation is too limited to generalise the problem and you can tell most times they are reading off a check-list; I'm also not willing to pay extravagant fees to any techs, I'm a broke student. Any help is greatly appreciated guys.

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Re: no network
by Kees_B Forum moderator / October 24, 2010 6:30 AM PDT

That's really strange.

Your laptop can pickup other wireless routers, but not this one.
Other laptops can pickup other wireless routers and this one.

That's clearly something between this laptop and this router. Totally out of the reach of your network provider (his responsibility ends where the signal enters your house, or - if he provided the modem at the modem). Only when he also provided the router, he MAY be involved. But the router is working fine, or other laptops wouldn't find it. So I can imagine he can't help.

Just an experiment: does changing the channel (1 through 14) and the encryption (none, WEP, WPA) help?


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by MILTOSH2 / October 24, 2010 9:29 AM PDT
In reply to: Re: no network

Whooooah!!! Just Like That... You Have Fixed My Problem. I did as you said, changed my channel from 13 to Auto and as if by magic my wireless just switched on...

Great Stuff
Thank You, Thank You, Thank You!!!

How did you figure that out..?

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That's a great clue.
by R. Proffitt Forum moderator / October 24, 2010 1:50 PM PDT
In reply to: Re: no network

"1-11 are all that are allowed in the USA, 12-13 are also used in EU"

It's possible they had the laptop set to USA but the router on the EU channels would have it out of this laptop's range.

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by MILTOSH2 / October 24, 2010 6:49 PM PDT
In reply to: That's a great clue.

Never would have figured that out, and it makes sense because I realised that the routers were made in California and shipped over here to the UK. Thanks again, my faith in tech blogs strengthened yet a little more... : )

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