Laptops forum

Question

my laptop screen freezes and fades to white.

by dancingpearly / November 10, 2011 1:42 PM PST

I have a hp compaq nc6400 that I bought refurbished about a year ago. (So I'm not sure the actual age of the computer) I'm not sure if this is related to the screen fading, but A few weeks ago I started noticing some horizontal lines, like lines of pixels that were off color or something like that. It didn't bother me much, because they were just sort of faded and I could still see everything. Then a few days ago, the screen started flashing black or colored horizontal lines across the screen and sometimes freezing and fading, starting at the corners, to white. If left alone, it fades all the way to white with weird super light blue circles in the background. If I hit the screen, or move it, the screen pops back to normal. I think it's getting worse though, because before I would have to barely touch it to get it to come back, and now it takes a bit more.
Does anyone have any ideas as to what is wrong, or what I need to do to fix it?

Discussion is locked
You are posting a reply to: my laptop screen freezes and fades to white.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: my laptop screen freezes and fades to white.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

CNET ON CARS

Want to see the future of car technology?

Brian Cooley found it for you at CES 2017 in Las Vegas and the North American International Auto Show in Detroit.