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Resolved Question

My laptop is sometimes slow

Nov 15, 2011 6:37PM PST

Hi. I have an acer laptop with core i5 cpu and 4 GB ram and Windows 7. It's slow sometimes, when I turn it on . And memory usage and cpu usage are normal. I don't have virus. the laptop is very slow even you can't play music. and mouse move not smoothly. I don't have this problem always. maybe 3 other day. I don't know what to do.
please help me. thank you.

Discussion is locked

m_taha_h has chosen the best answer to their question. View answer

Best Answer

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Run Chkdsk and Defrag.
Nov 15, 2011 6:45PM PST

If you don't have a virus and memory and cpu are normal. Run Chkdsk and Defrag. Have you installed or uninstalled any software recently?

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clarification
Nov 15, 2011 7:00PM PST

I had this problem since I bought this laptop. but it disappeared for long time. and now I have this problem a lot. I observed this problem even with new windows without any software installed.

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One more thought.
Nov 15, 2011 8:22PM PST

If your not low on disk space, have a look at how many startup programs you have.

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clarification
Nov 15, 2011 8:51PM PST

thank you for your attention
It's not for startup programs , because if I had a lot of programs in startup I shohld have this problem always, and I observed this issue even when I installed windows without any additional software.
and it's not for update softwares , cause I work offline with my laptop and it's not connected to the internet.

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Hardware problem?
Nov 15, 2011 9:12PM PST

Well software might not be the problem then.

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hardware check
Nov 21, 2011 12:41PM PST

thank you.
I tested this issue (heat) but it was not the problem. I used a hardware check software (burn in test). when I have this problem it has a problem with allocating RAM and when the laptop works well it doesn't have any problem. and reports everything is OK. and I got just one time error in 2D Graphic .