Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Resolved Question

My Laptop died and won't turn back on. (RESOLVED)

by Sep 17, 2018 10:15PM PDT

-UPDATE : I took in my computer and found out it was a motherboard failure.


My MSI gaming laptop suddenly died when I was playing Sniper Elite 3, and now it won't turn back on. It was connected to power, and I have not had any power issues. I had noticed that the computer had given me a very pixeled whiteish screen once before (not sure if this is related to this problem) and it had given me a blue screen of death twice (again not sure if this is related) these things happened a couple of months before this problem. Any help would be appreciated! Thank you! The laptop is about 2 to 3 years old.

Post was last edited on September 18, 2018 5:08 PM PDT

Discussion is locked

ForestWanderers has chosen the best answer to their question. View answer
4 Posts
- Collapse + Expand Details

Best Answer

- Collapse -
UPDATE AND RESOLVED
by Sep 18, 2018 5:07PM PDT

I took my computer in and found out it was a motherboard failure. Good news is I can recover the hard drive. Thank you all for helping answer!

- Collapse -
Answer
Laptop solution
by Sep 17, 2018 10:46PM PDT

This happens to my laptop also.When i take it to the service station.They told me that your hard disk is crashed may be Due to virus,After putting new hard disk my laptop works fine again.Also check the Laptop cooling Fan.

- Collapse -
Answer
While it could have failed, try the usual.
by Forum moderator Sep 18, 2018 9:32AM PDT

I do not expect the no power up issue to be a fan or drive, I have traced such to CMOS batteries being too low. But for now let's try the usual.

Remove power from the laptop, remove the battery then press and hold the power button for 60 seconds. Release, slip in the battery and apply the charger. Test.

If it still fails to power up, try a new CMOS battery. And NO I never wrote that's it but it's the cheapest thing it can be. After this get repair estimates.

- Collapse -
UPDATE AND RESOLVED
by ForestWanderers Sep 18, 2018 5:06PM PDT

I took my computer in and found out it was a motherboard failure :/ Good news is I can still recover the hard drive. Thank you everyone for helping.

Back to Laptops forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info