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Question

My internet is working but can’t connect

Aug 16, 2018 1:24PM PDT

Hello, 6 months ago my computer was working well and had great internet until we moved out of our house and went to another country. When we unboxed my computer and set it up, I went to command prompt and pinged 192.168.1.1 and it literally showed only “Request timed out” and when it is successful it has high ping like >1000ms. When I go to websites my computer disconnects from the network for no reason, while connecting it’s taking up a lot of the internet and it makes other device’s internet go slow. Other devices and computers were working fine so I thought it was a problem with my network adapter so I replaced it with a new one with different brand. But when I tested it again, all and behold it did the same thing. I tried resetting network settings and internet options but it still didn’t work, I turned off “Turn off device to save power” in the power management network adapter, I tried using “netsh” and resetted everything but the same problem occures. Now it wasn’t a problem with the adapter nor the internet but everything points out to the CPU. What I want to know is that is it a problem with the CPU? What part of the CPU is responsible for this so we can fix this? If it’s not the CPU how do I fix this? I tried everything!

Post was last edited on August 16, 2018 1:27 PM PDT

Discussion is locked

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Clarification Request
Why 192.168.1.1 ?
Aug 16, 2018 1:30PM PDT

That address can change as changes happen to the ISP service or gear.

I see no mention of the PC as to WiFi, wired, distance to router and what country you are in. When I go to Asia I have to change my PC's location so the WiFi can go up to channel 14. Here in Canada and USA it only goes to 11. Nod to https://www.youtube.com/watch?v=hW008FcKr3Q

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Second thought.
Aug 16, 2018 1:45PM PDT

Is your PC set to your new timezone? If the date and time are too far off you could have issues.

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Reply to Second Thought
Aug 16, 2018 1:51PM PDT

I did what you asked and changed the timezone to the right one but it still doesn’t work.

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Summarize
Aug 16, 2018 1:59PM PDT

I really think my CPU is the culprit of it but I’m not sure. I resetted every internet settings, I changed network adapter to new one, I did what you said. Other devices are working except this PC.

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Info
Aug 16, 2018 1:48PM PDT

Here’s the PC info:


My adapter is wireless. My distance to the router is pretty near I get 3/4 bars, I’m in United Arab Emirates. Also it is 192.168.1.1 because my default gateway says so in “ipconfig /all”.

Other devices are working except mine, like I said I replaced the network adapter with a new one and reset all the internet settings but to no avail.

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Answer
Why that Windows 10 version?
Aug 16, 2018 2:15PM PDT
https://en.wikipedia.org/wiki/Windows_10_version_history#Version_1709_(Fall_Creators_Update)

Why do you think this is a CPU issue?

Now I have to write that many call the PC, the CPU so there's that. Here I just pull out some USB WiFi to test but as presented it doesn't look like a CPU issue.

So the OS is out of date which is odd plus I can't check your Locale and timezone settings which creates similar issues.

-> Norton does this sort of block when it expires so I'll toss that out as well.

Please tell us about the machine's make, model and more.