Windows Legacy OS forum

Question

My HP Pavilion/Windows XP isn't recognizing a DVD

by mikenbig / February 9, 2012 6:10 AM PST

when I put it in the drive.

Any ideas on what I need to do to solve this problem?

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All Answers

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Answer
(NT) If other DVDs work, try a copy of said DVD.
by R. Proffitt Forum moderator / February 9, 2012 6:34 AM PST
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Tried a couple other DVD's...still nothing is recognized.
by mikenbig / February 9, 2012 7:20 AM PST

I should have mentioned this is the first time I put a dvd in this computer. I did put a couple different dvd's and they weren't recognized either. I continue to get a message to put a dvd in even after one is already in.

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Given only these details.
by R. Proffitt Forum moderator / February 9, 2012 7:26 AM PST

I'd try a new dvdrw drive. It could be something else but anytime I see a 2+ YO DVD drive I swap in a drive rather than charge them for troubleshooting. A new drive is the CHEAPEST fix when this happens.
Bob

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