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My Galaxy S7 Wont Work On My Wifi But Will On Others And...

by Nick_Nelson / December 7, 2016 1:45 PM PST

My Galaxy S7 Wont Work On My Wifi But Will On Others. But there are multiple others android devices that work just fine. Such as 2 other Galaxy S7s a Galaxy S4 and a Galaxy Tab E. They seem to run just fine. Our internet is 50 MBS and my phone cant load the home page of youtube. Most other things it is okay at but when i open youtube it will load the video names with no thumbnail and after 30 secs the thumbnails will appear. BTW thumbnails are the pictures above a video title. Plz help me i have read that i need to disable Ipv6 which i cant do on the router i have. And some others say that there is a maximum about of android devices a network can have before it doesn't work well

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Clarification Request
Add details about your WiFi.
by R. Proffitt Forum moderator / December 7, 2016 1:57 PM PST

One time I found the router on Channel 14 which is incorrect in the USA.

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Wifi responce
by Nick_Nelson / December 7, 2016 2:26 PM PST

IT is on auto between channel 11 to 1 50mbs charter wifi Sagecome router

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That's minimal details.
by R. Proffitt Forum moderator / December 7, 2016 3:15 PM PST
In reply to: Wifi responce

Factory reset the router and set it up again changing as little as possible.

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Did that
by Nick_Nelson / December 8, 2016 6:41 PM PST

Did that

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One last test.
by R. Proffitt Forum moderator / December 8, 2016 11:59 PM PST
In reply to: Did that

Try the phones in free hotspots. If that works, try another router.

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