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Question

My external hard disk makes a click sound before it restarts

by Akaimaru / July 22, 2011 4:30 AM PDT

I got an external hard disk WD scorpion blue 500 gb from a friend and it usually make a click sound and restart when i'm sending files on it or taking them out of it and i get Windows Delayed Write Failed can anyone help me with this ?

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Clarification Request
Can you tell if it's spinning down?

I've had this happen with a Seagate external and had to figure out how to keep from going to power save mode by shutting down the motor.

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Thanks but i don't think that its my problem
by Akaimaru / July 24, 2011 12:28 AM PDT

Thanks I tried to use NosleepHD v2.0 and i still got same problem, can you tell me what you did and if it worked for you ?

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Thanks but i don't think that it my problem
by Akaimaru / July 24, 2011 12:28 AM PDT

Thanks I tried to use NosleepHD v2.0 and i still got same problem, can you tell me what you did and if it worked for you ?

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Thanks but i don't think that its a sleep problem
by Akaimaru / July 24, 2011 12:32 AM PDT

Thanks I tried to use NosleepHD v2.0 and i still got same problem, can you tell me what you did and if it worked for you ?

And for clarification what do you mean by spinning down ?

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Sorry for the late reply...here's what I had to do
by Steven Haninger / July 24, 2011 7:44 PM PDT

It was a new drive that came with software and some autorun function to configure the drive. I wanted no part of that so I wiped, repartitioned and formatted the drive. After that I was experiencing symptoms similar to what you write. I used google to research this and found that I needed something from that original software to prevent the timeout and spin down of the drive. I went to the Seagate site and downloaded the latest offering for this drive type. I had to install and run it. I believe something embedded in the drive's hardware was preventing other methods from deactivating the power save function. Anyway, while I cannot recall the exact steps used, I was able to accomplish what I wanted. Once done, I uninstalled the software and the drive behaves as I wish. By "spinning down", I just mean it enters a power save mode by parking the heads and shutting down the motor. It will restart the motor when called upon but the delay seems to make Windows unhappy. Windows seems to want to periodically access all drives and perhaps grows impatient waiting for one to return to a ready state. That's about all I can do to offer help.

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(NT) Thanks
by Akaimaru / July 24, 2011 12:34 AM PDT

All Answers

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Answer
Be sure not to keep your last copy of stuff on that.
by R. Proffitt Forum moderator / July 24, 2011 12:33 AM PDT

And call it in to ask for a warranty exchange.

Bob

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Indeed im not using it until i find a solution
by Akaimaru / July 24, 2011 12:44 AM PDT

Hopefully that there's a solution for this. I can't ask for warranty exchange since as i said it isn't me that bought it but i got it from a friend.

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If it's the spin down/power then I see that covered.
by R. Proffitt Forum moderator / July 24, 2011 12:50 AM PDT

If not, try starting over on the drive. Delete the partition, create a new partition, format it using the quick method and when you have time, run some HDD test app on it.
Bob

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