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General discussion

My e-mail account is blocked I can't sign in I need help

Apr 13, 2010 2:25AM PDT

Ok so this is my story,I have 2 e-mail accounts this one I'm using (FFVIICloudStrife@live.com) and my blocked account sonic-speed1@hotmail.com, I forgot my password for my sonic-speed1@hotmail.com, then remembered it again, but I had so many failed login attempts my accont is blocked. But what I need to know is how tounblock it or at least how long it's going to be blocked. Please help

Discussion is locked

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Have you tried resetting your password?
Apr 13, 2010 3:04AM PDT

Click the forgot password box, verify your Live ID, select Send password reset instructions to me in e-mail. Select the e-mail address where you want the password reset e-mail to be sent.
When you receive the password reset e-mail, click the link in the e-mail to reset your password, and then follow the online instructions.

Let me know if this helps!

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Tried it all
Apr 13, 2010 4:25AM PDT

Yeah. I've tried it everything nothing works

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Try this!
Apr 13, 2010 1:44PM PDT

Hi,

After several unsuccessful sign in attempts, Windows Live ID automatically sets a "locked out" period. This prevents access to your account, even when the correct password is supplied for security reasons.



In order to regain access to your account, please validate your account ownership by visiting the link below:

https://support.live.com/eform.aspx?productKey=wlidvalidation&ct=eformcs

Note: Copy and paste the URL on your browser's address bar.

I hope this helps!

Brett M,
Windows Outreach Team

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Thanks
Apr 15, 2010 10:04AM PDT

Thanks, I hope I can save my account, again thank you.

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Hi i need help
Aug 28, 2012 11:28PM PDT

My account was block for this same reason too many attempted log-in fails.
i have tried the send activation code to my mobile phone but it says my phone number doesnt match my area code.
i really need to get into this email address because someone has been hacking into my accounts
- facebook
- Msn messenger and so on.

please help me!

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Re: account
Aug 28, 2012 11:30PM PDT

Since it's a Microsoft account, only Microsoft can help you. CNET can't.
Better contact them.

Kees

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lukejacobson, you have a facebook acct!
Sep 16, 2012 10:44PM PDT
Happy There is a facebook messenger
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Windows outreach team, I had 6 email addresses
Sep 16, 2012 10:41PM PDT
with Live Mail and all do not work! Three months of password resets and nothing was corrected at all.
Even sent me an email to another address at gmail.com/ Tired of wasting my time. Darrell