I have two lines in my home, one with my office landline number (that is used for the internet and for calling) and another number for personal use at home (no dsl service activated). While the internet was not working i tried plugging my office line cable into my home phone but i wasn't able to use it. It displays: line in use.
I also forgot to say that my line cables all run in the same tube as the electrical cables.
Thank you
Hi,
I've been encountering this problem for a few months. My home internet stops everyday at 8:00pm. My office which is in another building facing ours is connected to the same line. So one line is used for two different dsl routers. So they do not work together. But thats not the problem, my office closes at 4:30pm so the router over there is switched off. I have internet access at home from 4:30pm but it stops for no reason at 8:00pm even though the office router is off. The internet access comes back at around 12:00pm and sometime doesn't come back till 1:00am. I tried going to the office to test the internet there, it worked perfectly. Tried the office's router at home it didn't work (don't know if I need to change any settings for it to work even though it's on the same line). My ISP provider sent out a technician that claimed that the line cable got humid (it's been there for 30 years). But why does it work at specific times only? I don't know if this is important but my home router acted weird today; I was watching youtube today when the internet suddenly stopped (at 7:00). I went to check the router, it was trying to boot but failed every time. When I tried to turn it off i felt heat going out the power plug. While trying to unplug it I burned myself. Smoke was going out from it and it smelled like burning. I left it to rest for 5 minutes then when I plugged it again it worked perfectly.
Fyi: The line cable all come from a same room located in the bottom of the building of my home. One cable goes to my office (which have been here for less than 5 years) and another to my house.
Thanks and sorry if did any english errors.

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