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My Documents and Outlook 2003 files missing (?)

by footgoo / March 20, 2006 2:05 PM PST

I have a Compaq Presario computer SR1429SX. On it I have Windows XP Home and Microsoft Office 2003 Professional among other things. I had been having problems making a good back up when the unthinkable happened. The computer crashed partially. I called Compaq tech support and was informed that I would have to do a destructive restore as the non destructive restore had not worked. (NOTE to other users out there -- before you do any restore with one of these computers, you MUST remove all upgrades - video cards, RAM, etc etc etc for the restore to work - unfortunately it was not until the 4th tech i spoke with that I learned this, or my computer could likely have been restored with much less effort). BUT ---
I happened to have an extra fairly new Hard drive in my son's computer. I took it out of his computer and installed it in my computer. I then used my MaxBlast software from Maxtor to copy everything from MY hard drive onto MY SON's hard drive. I then took a quick look to make sure the files were there. I could not manipulate, only see the listing.
I then disconnected the hard drive leaving it in place, removed my upgraded video card and proceeded with the destrucive restore. Once the system was up and running I began to put things back in one at a time. When I re connected the hard drive, sure enough a look through windows explorer showed that on the "NEW" F drive, was all of my old files from MY hard drive.
The F drive should also have ( think) a copy of the "old" outlook mailbox and contact list/address book. It should also have a "My Documents" directory.... Can anybody tell me where I might find these two items, or are they lost forever? I have all of the really important things still - but it would be nice to have these things back as well.
Another NOTE to compaq users - I also found out this time around that these computers come with the Windows XP backup utility - but you have to get into the restore disk in the value added section to activate it. They sent me a web link with directions on how to do that. (I wish I had known about that a month ago too) -- But for the future I will!!!!!
Thank you,
Sarah

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My Documents
by MarkFlax Forum moderator / March 20, 2006 8:09 PM PST

will be in;
F:\Documents and Settings\UserName\My Documents, where UserName is the name of the account you created for yourself in XP.

Outlook files "should" be in;
F:\Documents and Settings\UserName\Local Settings\Application Data\Microsoft\Outlook

You should be able to use Outlook to import these files from the F drive.

The Address Book should be here;
F:\Documents and Settings\UserName\Application Data\Microsoft\Address Book,
and again you should be able to import it.

If you get any message similar to "Access denied", you may have to "Take Ownership" of the drive and/folders. Have a look at the Microsoft article about taking ownership;
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

I hope this helps.

Mark

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My Documents and Outlook Files
by footgoo / March 21, 2006 1:45 PM PST
In reply to: My Documents

Well, the odd thing is - I did find the My Documents directory on Drive F and it is empty except for the samples.
As for the Outlook files, I don't have that application data directory. I do have Start Menu - but I could not find anything Outlook underthere.

According to Maxblast everything 'should' have been copied. but...... perhaps it was not
Sarah

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Sorry to hear that Sarah
by MarkFlax Forum moderator / March 21, 2006 6:27 PM PST

I don't know what else you can try. If Maxblast didn't copy the files over correctly I fear the data and files are lost.

Perhaps the drive was too far gone in the first place.

You could try this;

Do a search of the F drive for the following files;

Outlook - search for Outlook.pst
If that finds nothing, search for *.pst

Adress book - search for *.wab.

The star in *.filename searches for all instances of whatever comes after the star.

I hope this helps, but I am not too hopeful.

Mark

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A remark
by phantazy / March 22, 2006 6:48 AM PST

Not sure about Outlook, but My Documents folder is uniquely combined with your user name on the original installation (just try to rename the folder in resides in, and see what happens). Moving it entails also registering your user name on another disk, so far as I am aware, by the same O/S. Here things get vague, because I do not know what Maxblast copies, and what it doesn't However I have a suspicion that this new disk will not be accessible without installing an operating system as well, and then some hard work configuring accounts to make it reachable.

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