My desktop keeps going into 'temporary profile' mode

Sep 25, 2012 10:26AM PDT

I apologize this is a long post and hopefully I am making sense.

I got this computer in January 2012, its a HP TouchSmart 610 All in One Desktop with Windows 7.

Approx around 10 September 2012 my computer went into temporary profile mode.

''You have been logged on with a temporary profile.

You cannot access your files and files created in this profile will be deleted when you log off. To fix this, log off and try logging on later. Please see the event log for details of contact system administrator.''

For the first few days I shut own the computer and restarted and there was no major dramas. But that opinion quickly became a no quick fix.

I called HP and over the phone that an automatic Microsoft Updates must be corrupt, hence the problems. I was walked through a Microsoft System Restore. This was down when the computer was starting up and by pressing F11. We went back a few days but this message popped up after Microsoft System restore.

''System Restore did not complete sucessfully. Your computer settings were not changed.

An unspecified error occured during sstem restore. (0x80070002).''

The guy from HP told me this is fine and I started the computer and everything was fine. We turned off the updates from Microsoft. Two days later the computer was again in Temporory Profile mode. Again I called HP and the man over the phone told me to do I complete system restore. I said no I have to backup files, photos and bookmarks before I do that. I have since then backed up everything. I haven't called them back but every two days I do a Microsoft System restore because the computer goes into temp mode. I just did one now and the computer will be working fine tomorrow, but the day after no luck.

Is there anything I can do other than a full system restore? I am not in the mode to download programs and start from scratch.

PS I don't have any viruses, malware etc because I a scan my computer every day and the scans are clear.

Thanks in advance.


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It's Usually A Faulty Profile
Sep 25, 2012 11:09AM PDT

Unfortunately, user profiles can become corrupt.. In such cases here, we create a new user profile, with a new username and login, with the same rights and permissions, then transfer all the data and information from the original profile to the new one.. Test the new login/profile and if it performs as expected, keep it and delete the old one.

Hope this helps.


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Thank Griff but....
Sep 26, 2012 6:17PM PDT

How do I create a new user profile?

Also, how do I transfer all data and information from old profile to new profile?


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To Create A New User Profile
Sep 28, 2012 4:34AM PDT

Google is a great tool and you might think about using such for questions such as the one's you just raised..

Still, although I'm not on a Win7 computer at the moment, this might help.

Create new user/user profile. (There are a number of ways, and this is just one.). Open the Control Panel, select "User Accounts", then select "Manage another account", then select "Create a New Account". Once there, give the new account a different name than the previous one and follow the prompts to create the new account.. If the previous account was an admin account, give this one admin privileges as well.

Next, log into the new account, and while using Windows Explorer, open a folder from the previous account, such as "My Documents", highlight all the files inside the folder, then copy them.. Now open your new Documents folder and copy all the files there.. You'll then need to copy all of the files from the previous account to the new one.

The link below should help.

Hope this helps.


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Nov 5, 2012 11:10AM PST

I bought my HP Touchsmart 610 in March and, it got into temporary mode in Sept. I reformatted my computer with a backup disk. 2 weeks later it was back to temporary profile. It still is. This is my last HP product that I will buy ever in my life. I now hate HP...

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temporary profile issue
Feb 2, 2013 8:55AM PST
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HP printer bloatware corrupts profile and registry.
Aug 25, 2013 6:57AM PDT

Bloatware, provided with some HP Printers caused the problem you describe. When I removed that program, everything works fine.
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