Question

My DELL is hating life please help I fear for it!

Thanks in advance.

My laptop is not happy. It restarts itself A LOT and then tells me 'windows did not shut down correctly... do you want to restart?'. Sometimes it then does not restart... it sits with the screensaver on the screen but won't show anything else. It's pretty slow to do anything... open a new file or app; save something; download something (internet speed is Ok here)

I have a DELL inspiron 5999 with Windows 10 for home
There is 8gb ram with 2.73 available
total virtual memory is 12.9gb with 2.39 available
the processor is; 'Processor Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, 2401 Mhz, 2 Core(s), 4 Logical Processor(s)'
I have Kaspersky running on it.

i use dropbox for files storage so there is not a lot of stuff on the C drive.

this is an issue i seem to have with every laptop I own... I get about 2 years out of them, then they get sick n threaten to die.

Would love your suggestions/advice. thanks

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Comments
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Answer
Dell
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Ta

Thanks bob

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(NT) Where's the speccy?
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right here :)
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Answer
A Speccy reading. That i5 looks overheated.

1. The i5 CPU is very hot. I'd get out the canned air and with power off, battery out, do the vents and fans. Do not spin the fans to 10K RPMs.

2. Not an issue at all. The battery is at 100%. Most modern laptops let you pull that back to 80% to get the battery life to many years. Not only that, it can drop a few degrees in over heat production.

3. Skype? Do you use it? Google how to disable.

4. HDD is in tip top shape. Good to see that.

5. Many IP connections to System. Go ahead and turn the following off.
https://www.howtogeek.com/224981/how-to-stop-windows-10-from-uploading-updates-to-other-pcs-over-the-internet/

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thanks

Thank you

1. Haven't been out yet but have canned air on my to do list today.

2. Do you mean only charging to 80%? I've been into the power options and there is no option to change the max it charges to...

3. hardly every use it. hmmm. google wasn't that helpful. kept telling me to find the tools option, though there wasn't one - only 'settings', with no start up options at all. microsoft tells me all i have to do is sign out and that it won't open by default. so i've done that.

4. Great

5. Peer to Peer was already turned off. Could there be another reason for high IP connections?

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Item 2.

Varies with the model. Almost all models today offer some "battery life extender" option. I only know to look for this.

3. I had to do more than sign out. I used some article I found with google.

5. Run the report after a reboot to see if the System connection count is still high. It just looked like the usual. If you had many web pages open then don't do that when making such reports as it may throw me off. Unless that is what we are testing for.

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