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my custom gaming pc is dead. What cause it to happen?

by FAsince1994 / August 20, 2017 8:00 AM PDT

English is not my first language, pleace bear with me. My mother accidentally unplugged my power strip, that cause the pc shut down violently, but she immediately plugged back in. After that, my computer was intermittent boot. Then, I tried diagnostic, and the repair man said my psu is already dead. Therefore, I request a new replacement from Evga since my psu still has warrantly. The first week was totally fine after I received the new psu, but now my computer is dead again. It show no sign of power except the led light of my keyboard. However, I can still forced my keyboard led light to went off by holding down the power button.

Cpu: i5 2400
Mb: asrock z75 pro3
Gpu: r9 280x
Ram: g.skill ddr3 2400

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All Answers

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Re: dead
by Kees_B Forum moderator / August 20, 2017 8:10 AM PDT

It's either the new PSU gone dead, or the motherboard failing because of damage done a week ago. What does your repair man say about it? He can measure the output of the PSU or try another.

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Re: Kees_b
by FAsince1994 / August 20, 2017 8:35 AM PDT
In reply to: Re: dead

He just said everything is fine but the psu. He didnt say much tho.

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Re: custom gaming pc power supply unit is dead
by DigiPointer / August 28, 2017 2:00 AM PDT

Dear FAsince1994,
According to your current situation, you need to check all the cables and power connectors are properly plug-in and installed on the motherboard.
Then start or push the power button, and if the PC is still not showing any power then it means that the PSU of your Gaming PC is dead.
Your repair man, did not his job correctly, he just only repaired not re-place that PSU.
If the PSU is still in the warranty then claim for a new one and re-install again.

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