Have you got a backup and/or restore media?
Dafydd.
My Dell Vostro 220 desktop running windows vista home basic 32 bit goes to the boot screen and I see the windows bar then it goes black with the pointer which will move but no commands work like CLT alt del. safe mode will just go to same black screen and repair computer does the same. I've tryed boot disc and intallation disc but same black screen. I have run diagnostics and it tells me there isn't any issues booting to O S . When Iolo system shield blocked 11 virus and malware quarantined and removed threats it must have removed something important to the startup process. What do I do now? I've got important stuff backed up in the cloud but I can't get the computer to let me do anything. Anyone ever come across this before? Any help would be appericiated, thank you.

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