Computer Help forum

Question

My computer is slowing down when I plug it in

by QuinnHyatt / November 15, 2015 7:44 PM PST

Hi everyone,

So I have an HP Envy, and I enjoy playing online games on it (CS:GO, Heroes of the Storm, and soon Battlefront). When my computer is not charging, it runs these games very smoothly, no lag at all. However, when I put my laptop on charge, it automatically gets slow. Lots of lag, I'll be behind the servers, and sometimes YouTube videos will load slowly as well. This charger cord isn't mine, it's my ex-girlfriends (in the breakup, we accidentally took each other's cords), but it still works due to the HP Smart Adapter feature. Could this be why? I'm looking to be able to play Battlefront for hours on end when it comes out Tuesday, so if I need to get a new cord, I will. I'd just prefer not to.

Thanks in advance,


Quinn Hyatt

Discussion is locked
You are posting a reply to: My computer is slowing down when I plug it in
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: My computer is slowing down when I plug it in
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
do you mean
by itsdigger / November 16, 2015 9:11 AM PST

the cord isn't the same or the power adapter ( the brick ) isn't the same ?
Was your ex's computer the same as the one you're using ?

Collapse -
Adapter
by QuinnHyatt / November 16, 2015 11:18 AM PST
In reply to: do you mean

She had a different laptop, it was a much smaller and cheaper computer. The cord is the same as far as matching to ports is concerned, however I'm fairly certain that it's a smaller capacity adapter

Collapse -
Clarification Request
My laptop slows down when I plug in charger
by sathya_1995 / September 3, 2016 5:33 AM PDT

I'm using alien ware 13.. for the past 5days I'm facing this issue.. when ever my laptop battery drains and I plug in the charger It becomes too leggy.. and showing plugged in, not charging..

Collapse -
That issue on that model
by R. Proffitt Forum moderator / September 3, 2016 9:39 AM PDT

Has been traced to charger, battery or motherboard issues. My advice is to buy the cheapest parts first.

There are some that reload the OS or tinker with the OS. So your choice to do this, that or the other thing. If you want to not try things, Dell has a repair department.

All Answers

Collapse -
Answer
Check your power settings
by Bur5t / November 15, 2015 11:43 PM PST

Make sure the minimum processor state is set at 50% and max at 100%. Also refer to your graphics control panel to see if there are any power management settings for GPU performance. I do not know the exact specs for your computer, and if you tell me what hardware you have, I would be happy to help. Happy

Collapse -
Hardware
by QuinnHyatt / November 16, 2015 6:53 AM PST

Alright! I'll do that, what specs/hardware components would you need to know about?

Collapse -
Tried it
by QuinnHyatt / November 16, 2015 8:50 AM PST

This actually helped for a game; everything was normal. Tried playing an hour or two later, however, and everything went back to it's normal lagginess and slowness. Don't know exactly what you need, but here are my specs:

Intel Core i7-5500CPU @ 2.40 GHz
16 GB RAM
NVIDIA GEFORCE 940m
Intel (R) HD Graphics 5500

The actual model name: HP Envy m7 Notebook

Thanks,


Quinn

Collapse -
Sounds like throttling due to the usual
by R. Proffitt Forum moderator / November 16, 2015 9:21 AM PST
In reply to: Tried it

Laptops do slow as they warm up. NO, this is not overheating and nothing measuring temps will correct.

Q1. Are you using the canned air every 1st of the month on the vents?
Q2. Is it on a cooling pad?
Q3. Is this the CORRECT CHARGER? (NO, just because it works does not mean it's the right charger.)

Collapse -
Charger
by QuinnHyatt / November 16, 2015 11:17 AM PST

a.) No, I've never used canned air
b.) No, it's not on a cooling pad
c.) It's not the same charger, I believe it's a smaller capacity Smart AC Adapter cord

Collapse -
Strike out?
by R. Proffitt Forum moderator / November 16, 2015 11:31 AM PST
In reply to: Charger

Sorry but that's not good. I'd correct all 3.

Collapse -
Cord
by QuinnHyatt / November 16, 2015 12:12 PM PST
In reply to: Strike out?

I'll work on it, thank you. Do you know what size charger cord adapter I should be using?

Collapse -
(NT) My choice there is what came with the laptop.
by R. Proffitt Forum moderator / November 16, 2015 12:25 PM PST
In reply to: Cord
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?