Computer Help forum


My computer is slowing down when I plug it in

by QuinnHyatt / November 15, 2015 7:44 PM PST

Hi everyone,

So I have an HP Envy, and I enjoy playing online games on it (CS:GO, Heroes of the Storm, and soon Battlefront). When my computer is not charging, it runs these games very smoothly, no lag at all. However, when I put my laptop on charge, it automatically gets slow. Lots of lag, I'll be behind the servers, and sometimes YouTube videos will load slowly as well. This charger cord isn't mine, it's my ex-girlfriends (in the breakup, we accidentally took each other's cords), but it still works due to the HP Smart Adapter feature. Could this be why? I'm looking to be able to play Battlefront for hours on end when it comes out Tuesday, so if I need to get a new cord, I will. I'd just prefer not to.

Thanks in advance,

Quinn Hyatt

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Clarification Request
do you mean
by itsdigger / November 16, 2015 9:11 AM PST

the cord isn't the same or the power adapter ( the brick ) isn't the same ?
Was your ex's computer the same as the one you're using ?

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by QuinnHyatt / November 16, 2015 11:18 AM PST
In reply to: do you mean

She had a different laptop, it was a much smaller and cheaper computer. The cord is the same as far as matching to ports is concerned, however I'm fairly certain that it's a smaller capacity adapter

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Clarification Request
My laptop slows down when I plug in charger
by sathya_1995 / September 3, 2016 5:33 AM PDT

I'm using alien ware 13.. for the past 5days I'm facing this issue.. when ever my laptop battery drains and I plug in the charger It becomes too leggy.. and showing plugged in, not charging..

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That issue on that model
by R. Proffitt Forum moderator / September 3, 2016 9:39 AM PDT

Has been traced to charger, battery or motherboard issues. My advice is to buy the cheapest parts first.

There are some that reload the OS or tinker with the OS. So your choice to do this, that or the other thing. If you want to not try things, Dell has a repair department.

All Answers

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Check your power settings
by Bur5t / November 15, 2015 11:43 PM PST

Make sure the minimum processor state is set at 50% and max at 100%. Also refer to your graphics control panel to see if there are any power management settings for GPU performance. I do not know the exact specs for your computer, and if you tell me what hardware you have, I would be happy to help. Happy

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by QuinnHyatt / November 16, 2015 6:53 AM PST

Alright! I'll do that, what specs/hardware components would you need to know about?

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Tried it
by QuinnHyatt / November 16, 2015 8:50 AM PST

This actually helped for a game; everything was normal. Tried playing an hour or two later, however, and everything went back to it's normal lagginess and slowness. Don't know exactly what you need, but here are my specs:

Intel Core i7-5500CPU @ 2.40 GHz
Intel (R) HD Graphics 5500

The actual model name: HP Envy m7 Notebook



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Sounds like throttling due to the usual
by R. Proffitt Forum moderator / November 16, 2015 9:21 AM PST
In reply to: Tried it

Laptops do slow as they warm up. NO, this is not overheating and nothing measuring temps will correct.

Q1. Are you using the canned air every 1st of the month on the vents?
Q2. Is it on a cooling pad?
Q3. Is this the CORRECT CHARGER? (NO, just because it works does not mean it's the right charger.)

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by QuinnHyatt / November 16, 2015 11:17 AM PST

a.) No, I've never used canned air
b.) No, it's not on a cooling pad
c.) It's not the same charger, I believe it's a smaller capacity Smart AC Adapter cord

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Strike out?
by R. Proffitt Forum moderator / November 16, 2015 11:31 AM PST
In reply to: Charger

Sorry but that's not good. I'd correct all 3.

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by QuinnHyatt / November 16, 2015 12:12 PM PST
In reply to: Strike out?

I'll work on it, thank you. Do you know what size charger cord adapter I should be using?

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(NT) My choice there is what came with the laptop.
by R. Proffitt Forum moderator / November 16, 2015 12:25 PM PST
In reply to: Cord
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