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General discussion

my computer is not taking the basic irfanview download

Sep 24, 2010 12:38PM PDT

I've spent hours repeating the download instructions, following your instructions for the security tab for both sites and internet,did everything recommended. All I have is the irfanview icon on my desktop and when I click that a window appears in the upper left corner of the screen and at the bottom of that window it says file did not download.
what's the next quickest way to get this download so I can start using it? Please help! I'm using Vista 7 home version , dell inspiron.

Thankyou,
Art

Discussion is locked

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Tried Downloading the File Directly From Irfanview?
Sep 25, 2010 11:08AM PDT

Click on the link below which will immediately open the download dialogue box.. :

http://irfanview.tuwien.ac.at/iview427_setup.exe

Select to "Save" the file to your desktop and once it's downloaded there, close your browser and double click on the file to install it.

Hope this helps.

Grif

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Repost For Art.art
Sep 25, 2010 1:39PM PDT

In your other post, you stated:

Hi everyone, I wanted to thank Grif for responding with a suggestion on how I can get infram downloaded. I tried what you suggested and what came down were two files -grossberg_24infanview and samuel_16infanview. When you open the files all you get is a dark screen with a bunch of icons running across the top along with the ususal 'file',edit,view,etc. It don't matter what you click on because nothing happens. Is there a plan B? Any security settings that I could attempt to resolve this. I've spent two day elclusively trying to download the site and although I may be getting closer I'd like to finish this trip and move on. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!
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Something is definitely wrong.. The link I provided should bring up a download dialogue window which downloads a file named: "iview427_setup.exe".. If the dialogue box opens and you don't see such a file for download, then there could be a couple of reasons..

1. Your current browser is broken.. Since you've not told us which browser you're using, I'll guess it's Internet Explorer 7 or 8.. Which one?

As a result, please try downloading, installing, and running a secondary browser such as the free Firefox browser at the link below. Try downloading the Irfanview file using the new browser If you can't download it correctly, then I'll suggest using a different computer to download the installer file, copy it to a CD or flash drive, then transfer it to your current machine.:

http://www.mozilla.com/en-US/firefox/personal.html

2. You could be infected with malware which is causing a problem with the downloads. As such, please follow the steps below:

If you can download the tools below on your current computer, and get them to work, then fine, but frequently the problem malware prevents the programs from running correctly. If that's the case, then download ALL of the tools below on a friend or family member's, CLEAN computer and copy them to a CD or flash drive, then transfer them to the problem machine.

First, after transferring it to the problem machine, run the following tool to help allow the removal programs below to run. (courtesy of Grinler at BleepingComputer.com)
There are 3 different versions. If one of them won't run then try to run the other one. Be patient.... as a black window should open, then close after finding all the background programs.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.

Rkill.exe http://download.bleepingcomputer.com/grinler/rkill.exe
Rkill.com http://download.bleepingcomputer.com/grinler/rkill.com
Rkill.scr http://download.bleepingcomputer.com/grinler/rkill.scr

_____________________

IMMEDIATELY after running the "Rkill" tool above, run/install the Malwarebytes and SuperAntispyware installer and update files from the links below which you've also copied to a CD or flash drive, and transfered to the problem machine. Do NOT restart the computer after running Rkill.

Once downloaded and before transferring Malwarebytes and SuperAntispyware to the problem machine, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.

Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)
http://www.besttechie.net/tools/mbam-setup.exe

Malwarebytes Manual Updater link
http://data.mbamupdates.com/tools/mbam-rules.exe

Next, install and run a full system scan with the SuperAntispyware program and the manual updater from the links below. As before, you may need to rename the installer file to get the program to install.:

SuperAntispyware
http://www.superantispyware.com/

SuperAntispyware Manual Updater
http://www.superantispyware.com/definitions.html
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In a few situations, in order for the program to run, it was also necessary to rename the main "mbam.exe" file also after installing it.. It resides in the C:\Programs Files\Malwarebytes Antimalware folder....
_____________________

And after that, if everything's fine by you can't connect to the internet, then follow the procedures below to check your network "proxy" settings.

Open Internet Explorer and go to Tools-Internet Options-Connection Tab. Click on the LAN settings button. IF there is a check mark next to "Use a proxy server for your LAN", uncheck it. Click OK. Then OK, again.
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Hope this helps.......

Grif

Hope this helps.

Grif