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My computer is giving off a stop error sign what do I do?

by Toby;) / March 11, 2007 1:10 AM PST

When i turn my computer on it boots normally then before the windows screen it says ' You computer had to shut down due to power failier or the power button was pressed, which do you wish to do : (then it gives options like.. ) Safe mode, safe mode with command sumin, last known working configerations, start windows normally, i have tried all of them and they all lead me to a stop screen, that says roughly UNMOUNTABLE_BOOT_VOLUME and then loads of instructions (which i have followed but do not work) and the technical information is
***STOP: 0X000000EP (0X84FD2D98, 0X0000032, 0X00000000, 0X00000000)
And i have no idea what to do. please some one help me! the computer has alot of important G.C.S.E files on it. NOTE:it is obviously not this computer i am operating from, the computer in question will not go any further than the stop error screen.

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EP or ED?
by R. Proffitt Forum moderator / March 11, 2007 1:23 AM PST
http://support.microsoft.com/Default.aspx?kbid=297185

Since this could be a failing drive, one should remove this drive, install a new one, then the OS, applications and updates. Then we can put the old drive on another connection and see if we can copy off our files.

Bob
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Follow the instructions from...
by Edward ODaniel / March 11, 2007 1:40 AM PST

Bob's link (http://support.microsoft.com/Default.aspx?kbid=297185) for the [B\Damaged File System FIRST then follow up with double checking to ensure an 80 wire data cable and BIOS settings.

Then, if possible, immediately replace the drive or at the very least back-up those "important" files (CD or DVD by preference or USB Flash Drive or another hard drive as a less permanent backup) so you won't loose them because while chances are that the drive itself will be OK chances are equally good that the drive is failing and the cause of the problem and if not replaced will continue to cause problems.

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