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My computer is broken

by tobymcgrail / September 17, 2008 11:04 PM PDT

When I turn on my PC it all seems fine until i finally log in. All that is there is my desktop background.. nothing else. And nothing else ever comes up.. and whenever I try to open task manager the computer freezes and I have to turn it off.
I think this may be due to a virus as I downloaded something and opened it without first virus checking it.
My PC is Dell Precision 350 with Windows XP.

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Can you start . . .
by Coryphaeus / September 17, 2008 11:56 PM PDT
In reply to: My computer is broken

in Safe Mode? If so you can run your AV scanner from there.

What did you download?

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Check other forum here
by Willy / September 18, 2008 12:14 AM PDT
In reply to: My computer is broken

If know the virus name/type maybe you can get the "AV removal tool" some AV pgms. maker provide. Also, McAfee offers a simple "stinger" pgm. to help squelch" common malware out there from their support website. If you have an AV pgm. try reloading it, such pgms. offer to do a pre-scan before installing or if a stand alone option, try it. Query in the forum called, "spyware, virus, & security" for better advice and post there. good luck -----Willy Happy

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