Computer Help forum


My computer fell off my bed and stuff is happening! Help!!!

by superorange888 / June 23, 2013 2:29 AM PDT

Okay so a couple of months ago I was working late on a project on my laptop. (My laptop is a Dell Inspiron M5030) So Stupid me put the laptop at the end of my bed, and i went to sleep. All night i stayed curled up in a ball. But It was around 4 a.m when i streched out and kicked it off the bed, completely forgeting it was there. I was frightened. So i picked my laptop up and i opened it up. I turned it on and the dell loading sign came up. But then the screen went black and it says " Intel UNDI, PXE-2.0 (build 083) Copyright (c) --------------" and so forth. I cant get anywhere into my computer other than that. If i click "Print Screen" And beeps. And every once and a while it double beeps. Can anyone tell me what is wrong with my laptop? I really need it fixed for next year!

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Clarification Request
what does the rest of the message say?
by itsdigger / June 23, 2013 2:50 AM PDT

Intel UNDI, PXE-2.0 (build 083) Copyright (c) --------------" and so forth. If you tell us the rest of the message maybe we can help you out...Digger

All Answers

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Try booting from Ubuntu or other live CD
by wpgwpg / June 23, 2013 2:40 AM PDT

Get hold of a bootable DVD or CD with Ubuntu or other system you can attempt to boot from and see if it will boot from that. If so, you can examine your hard drive and see if it's intact. If you can't boot from a live disc, you'll need to take it to a repair shop. If you can boot from a disc, you might be able to get the discs to restore to factory settings. If the hard drive is fried, you'll still need the restore discs and a replacement for the hard drive.
Good luck.

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That "PXE-2.0" means that no internal boot device

was found so, as a last resort, it's looking for a network to boot from. Usually this points to a hard drive problem. Either the drive is bad or, if you're lucky, became disconnected. I agree that you should try booting to a Linux CD or USB device just to see if the rest of the laptop is in proper shape. You can try re-seating the hard drive but I suspect it might have been damaged and require replacement.

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Was it off or hibernating?
by Willy / June 23, 2013 5:08 AM PDT

Either way introduces damage by physical means. If it was hibernating or asleep itself, it actually is in low-state active and may have caused some damage besides physical. While if actually "OFF" could be fully a physical damaged one. Droppage is not good for any PC, so offhand, I say the HD is bad or the i/f of the HD too. You can remove the HD, mount in ext. USB to test and retrieve data that way, before you try again in the laptop. Continuing to boot from the laptop may cause more damage or seal its fate. i would try the remove the HD and get your data if its that critical. If in fact the HD is broken or can't recover, get another one. Sorry, I don't see that many options for user fixes. Of course, if you're capable then play all you want using repair parts. If any warranty and covered, use it.

tada -----Willy Happy

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