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Question

My CD/DVD Drive Not Working

Mar 9, 2015 7:49AM PDT

I'm assuming I need a driver? Not picking up CD's when I insert. Can someone help?

Discussion is locked

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Answer
Not enough detais...
Mar 9, 2015 8:06AM PDT

Make, age, OS etc.
Dafydd.

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Answer
Re: drive not working
Mar 9, 2015 8:08AM PDT

After checking if the power and data cable are still OK, I assume you need a new drive, not a new driver.

And, no we can't help with that. It's not too difficult to do it yourself, but if you prefer to have it done by a shop, do that. A good alternative might be to buy an external one that you connect via USB.

Kees

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Answer
Suggestion
Mar 9, 2015 8:54PM PDT

CD / DVD drivers are needed to be kept up to date in order to work efficiently.Out of date or missing drivers can result in problems with your CD/DVD devices. What you can do now is re-install the driver via device manager.

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Re: CD driver
Mar 9, 2015 8:59PM PDT

The CD driver comes with Windows. Where to find a new version?

Kees

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Simply no.
Mar 10, 2015 12:26AM PDT

The Windows CD/DVD driver hasn't been updated in years. Only your newest support folk would write this.
Bob

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Answer
Not much info...std. answer
Mar 10, 2015 5:10AM PDT

Since, you didn't provide any info, I suggest you get a new or swap out the drive with a known good one. For all intents and purposes, if you never had a problem or it seems to be a nagging and finally it doesn't work, get that new drive. Of course, if you hadn't used a lens cleaner or drivbe cleaner, it maybe worth to do now.

tada -----Willy Happy

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Here's another "my drive isn't working." Drop fixed it?
Mar 10, 2015 5:13AM PDT