They have the means to help you.
Generally speaking, a cell phone or a universal remote won't be of any help. And you should be glad about that, because if it would everybody could use it to break in into any car. And you wouldn't like that, would you?
arround two week ago my car keys are left inside the car is anyone know how to open it without buying a new carkeys with alarm my car has a remote control alarm lock and unlocking device is there anyhow i can use a handphone as a unlocking device or cannot