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my boot sequence is interupted and stops, then retarts machine

first I am running win xp pro.w/ goback3. During a restart and after the goback screen. Before anything else I get a black dos screen with the following message: "Load needed DLL for Kernell
Contact Service Personal." Then, I touch any key and it reboots. Sometime it boots fine but other times feezes before the boot.ini pic with the progess indicator at a blank screen. And I have to push the reset button on the machine. and so on.

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