Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

My 640M RAM feels like a 128M! What is up?

Apr 16, 2004 1:49PM PDT

Hello,

Can somebody help? I'm quite illiterate when it comes to tech stuff so please bear with me. My PC orignally came with 128M RAM but after awhile it started choking on me so I added a single 512M to it. Now I should be flyin' high with my new turbo charged 640M machine, right? Honestly I don't feel jack! Not even a slight improvement! I mean the system sees that there's 640M in there but I just don't feel it. Well, a year has passed and I've forgotten about it. One day I discovered my Norton Utilities program has a hardware diagnostics tool. Woweee!!! So when it tested my memory.... it failed!!!!!!! Curses!!!!!! Here's the reading:

----------------
Testing 20 patterns on 671088640 bytes of memory
Testing memory using pattern with all bits cleared...
Error detected at address 68325376
Test: Failed
----------------

Now, is it because of the fact that I skimped on the brand? I bought the 512M online because it was cheap ($40 I think). It's a Siemens so I know it's not generic. But I also didn't have it tested because the store charged extra for it. Oooops!!!! Do you think the RAM is defective? I tried it by itself and it worked although I still couldn't feel the difference from my stock 128M (Hyundai brand). It really stinks!!!!

Can anybody shed some light?

Thanks...

Chris

Discussion is locked

- Collapse -
Re:My 640M RAM feels like a 128M! What is up?
Apr 16, 2004 10:12PM PDT

Even if the RAM you added is compatible with the existing RAM and even if the RAM tests as good, which it did not, this would not help if there are other issues. Such as, a hard drive which is low on space or has not been serviced with tools like scandisk/defrag. In addition I would run the anti-spyware tools listed here:


http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=1313&start=0

- Collapse -
Re:My 640M RAM feels like a 128M! What is up?
Apr 16, 2004 11:16PM PDT

Definitely eject all parasites, but about that RAM...

Try this.

Install just one stick of RAM and repeat the test. I sometimes find that two sticks will test fine with MEMTEST86, but will not work together.

Fix? Just use the one big stick.

Bob

- Collapse -
Install 512MB Chip
Apr 16, 2004 11:23PM PDT

By itself and stay at that level.

- Collapse -
Re:My 640M RAM feels like a 128M! What is up?
Apr 16, 2004 11:44PM PDT

You told us absolutely nothing about the system you are using, this leaves us completely handicapped and unable to really help much. What version of Windows do you have, how old is the system, what motherboard or model system?

- Collapse -
Specs...
Apr 17, 2004 3:19PM PDT

Sorry I forgot to include the specs:

HP Pavillion (bought new in 2000) Pentium3/933Mhz; 60G HDD (20G used as of today); stock 128M RAM, WinME. My system is fairly clean (I think) and even with just the 128M RAM it takes about 5 or 6 major apps before it even starts to complain a bit. I regularly defrag (HD & RAM), norton diagnose, spybot/adaware/spywareblaster, avg, etc...

Oh, and one more thing: From what I remember reading in the documentation, I think the RAM can only be upgraded up to 768M. So I can't use 2 512s. Or is that not a major issue? There's 3 slots available, by the way. Although, does it matter which ones I use and in what order?

Thanks,

Chris

- Collapse -
Re:Specs...
Apr 18, 2004 7:14AM PDT

You may be running into the problem with Win98/me and caching over 512meg memory. You should try this to see if it resolves the problem.

Click START/RUN type MSCONFIG and hit enter. Click on Advanced and set Limit memory to 512meg. See if that resolves the problem.

If you really want to use all the memory you have you should upgrade to Windows XP.

- Collapse -
Re:Re:Specs...
Apr 20, 2004 3:43PM PDT

I tried limiting the memory to 512M like you said. But I don't know. At first it seems like it made a little difference but I really don't feel anything drastic.

Speaking of XP, this is just a thought. My wife's laptop has it but its backup media CD is the only copy I have of the OS. Do you think it's possible to use that and overwrite ME? I'm not quite sure how to proceed. I'm also a bit nervous about having to do hardware tweaks.

Thanks for the tip though.

- Collapse -
Re:Re:Re:Specs...
Apr 21, 2004 11:59PM PDT
"Speaking of XP, this is just a thought. My wife's laptop has it but its backup media CD is the only copy I have of the OS. Do you think it's possible to use that and overwrite ME? "

That is commonly known as piracy and is illegal. The OS software can only legally be used on one machine.

Just use the Internet to locate the cheapest copy of XP Home and upgrade. BEFORE upgrading though do take the time to check to see if you can. go to http://www.pcpitstop.com/xpready/default.asp and run the test.
- Collapse -
Whoops. I missed it. "Norton Diagnostics' memory test fails on systems with more than 256 megabytes of RAM"
Apr 17, 2004 10:46PM PDT

"I discovered my Norton Utilities program has a hardware diagnostics tool. Woweee!!! So when it tested my memory.... it failed!!!!!!! "

Imagine this discovery!

"Norton Diagnostics' memory test fails on systems with more than 256 megabytes of RAM

Situation:
When running Norton Diagnostics, you notice that the memory test immediately fails. This often occurs if the system has more than 256 Megabytes of memory (RAM)."
- http://service1.symantec.com/SUPPORT/nunt.nsf/docid/1999090713442709&src=w

The fix is BOGUS. Don't use this tester!

Try http://www.memtest86.com

There are OTHER bugs in many versions of this software. Consider if you can do without it.

Bob

- Collapse -
Re:Whoops. I missed it.
Apr 20, 2004 3:50PM PDT

Well this stuff is just way over my head. I think I'm alright though. I figured if the RAM's working and not giving me any major headaches then I guess I can live with it.

And yes, Norton does finish the test in about 2 seconds! I did wonder about that for a second. Oh well...

Thanks anyway.

- Collapse -
Re:Re:Whoops. I missed it.
Apr 20, 2004 10:41PM PDT

I have a P3 450Mhz, 128 RAM and Win ME OS, and it works good for me, consider it fast also. My secret is limiting the startup programs through the MSCONFIG tool. You can try that one also.
txs

- Collapse -
Re:Re:Whoops. I missed it.
Apr 21, 2004 5:45PM PDT

Hi Chris,

The Nortons Diagnostic was last in the old Nortons Systems Works 2001 and not included in the NSW 2002 that was released in 2001 nor in any other later versions of NSW. As Bob indicates, you will not get a correct reading on the RAM with it according to Symantec (Nortons).

You didn't indicate what model HP you had so I couldn't check to see about the max RAM. You may desire to key that info in to http://www.crucial.com to get a reading from them on the max RAM. I note many HP of the earlier models can only go up to about 340MB. One of my computers is a Pent III, 500MHz that came with 128MB and Crucial indicates that I can only go up to 192MB which I did do. Other articles I have read is that mother nature.....err..Microsoft has issued statements about going over 512MB of RAM will not be agreeable with some computers. See what they have to say about it in some cases:

http://support.microsoft.com/?scid=253912

Normally the larger RAM stick would go in the 1st slot. If I was you, I would take the advice of others here and only use the 512MB stick removing the other.

PS...your other Q about using your wife's laptop WinXP backup media CD will not work on upgrading your ME.

- Collapse -
Re:Re:Re:Whoops. I missed it.
Apr 23, 2004 11:54AM PDT

Thanks for the tip John. I realized that since my PC's over 4 years old there's a possibility that my RAM slots could only take a certain amount of memory. I'm not even sure if 512M sticks were in mass production back in '99 or even '00.I remember reading in the documentation that i can only upgrade to 768M. Now since I have 3 slots available, it only makes sense that they could accomodate 256M each max.

- Collapse -
Thinking about upgrading?
Apr 23, 2004 12:37AM PDT

If you're thinking about upgrading to Windows XP to get full use of all that RAM, you might want to look into just getting another license from Microsoft since you said your wife's laptop has it already. They're anywehre from $8-$14, and you don't have to buy another copy of Windows XP to install. If you choose to purchase a copy of Windows XP, do NOT buy a "retail full version"....it costs around $300!! I bought the "OEM full version", and it's the SAME thing as the "retail full version", but without the bulky "how to" book. Look for a "OEM upgrade" if you can, so you won't lose your software and you'll also save yourself some money. Warning: if you get the "OEM full version", you (might) have to format your hard drive because it might not be upgradable using the OEM full version disk. It wouldn't hurt to try though!!

- Collapse -
Re:Thinking about upgrading?
Apr 23, 2004 12:14PM PDT

I had no idea about this! Thanks for the tip. Can you tell me how I can secure an OEM upgrade license from Microsoft?

Also, my daughter's old Dell has Windows2000 in it but it got trashed with virus and it's now pretty much useless. Now the problem is that the Resource CD was lost (my wife's to blame for this!!!! Happy) so I couldn't do a factory reinstall. There is a Win2000 certificate of authenticity sticker on top of the PC. Would that help at all?

I appreciate your time.

- Collapse -
Re:Re:Thinking about upgrading?
Apr 23, 2004 2:04PM PDT

If you don't mind trying to get the best price, look on http://www.pricewatch.com under "software" and look for Operating Systems. You'll be able to find what you need at the cheapest prices (usually). Be SURE that you make note of what you're ordering because the cheapest thing on the page may NOT be what you're looking for. $55 seems like the cheapest price for a license ONLY (for some odd reason). If you know of any computer shows or stores around your town, you might be able to get it as cheap as $10 or $15.

As for the Win2K COA, you can't use that for Windows XP.

Also, you might consider getting another stick of RAM, since your diagnostic program found errors. I ordered some "comparable to Micron/Simiens/IBM" memory, but it was buggy. The BEST thing to do would be to go to http://www.crucial.com and search for your motherboard. If you don't know your motherboard specs, download SiSoftware's Sandra 2004 from http://www.sisoftware.co.uk. Also, RAM seems kind of high right now, so you might wanna wait if you can, or get a smaller size stick. Getting a 256MB stick will still be very beneficial.

- Collapse -
Re:My 640M RAM feels like a 128M! What is up?
Apr 23, 2004 1:17AM PDT

Me thinks by now you have several answers, but the fact is some computers (HP,Compaq) do like memory sticks that are a different size. If you have a 128 in you computer you can add a 128meg no problem. So if you have 2 slots and 512 and 128meg change the 128 for a 512meg and all will be ok on the test.